Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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can I get access to call history beyond one month?I've lost a phone number which I need urgently. I received a call in April, but my call history onl…
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Created Fizz account with wrong email, cannot access it and bought a sim tried to activate. Help?I've created an account but made a spelling mistake in my email without noticing. I choose a plan, …
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Need some data?I’m losing 6gb next week. If I gift my data, does the timer reset for the recipient?
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Is there any way to activate my voicemail mid cycle ?Is there any way where I can get my voicemail working before the next billing cycle ?
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Addon activate mid cycle?I'm without data right now, if I purchase a data add-on, it will be available now, or it's just for…
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My phone is lost, what do I do?My phone is lost, I'm going to buy a new one, what do I do to transfer my number and get a new SIM …
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Number is out of service and still paying!!!I downgraded my plan during COVID to no data, SMS or voice and kept paying $13CAD. Found that numbe…
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"Add-on-International calls" not workingTrying to call Toronto from Montreal and getting a recorded message saying "your current plan …
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Voicemail Personalized Greeting not showing up for people calling?I have set up a personalized greeting, but when I call from a friends phone, they only hear the pre…
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SIM Not Supported?Got the email saying my activation was complete so I popped in my SIM card into my unlocked iPhone …
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Email to SMS address?Seen a post about this request 7 months ago, regarding emailing to SMS. I would use this for report…
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Quelqu'un a des données à donner svp? Somebody can gives me data please?Quelqu'un a des données à donner svp? Somebody can gives me data please?
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Haven't received my SIM ?I placed my order on Juin 4th and today is juin 15th and still haven't received my SIM, there is an…
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No service after the pan has been activated?Yesterday my plan had finally been activated, and once I reinserted and restarted my phone then it …
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Payment method credit card ?My credit card expire this month and I just receive my new one, How do I change it without annuling…
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Why isnt my payment going through and I cant add another credit card to my account?Why isnt my payment not going through and I cant update my credit card in my account? I get the err…
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Where can I find the chat bubble?I can't find the chat bubble to chat with a representative. Where is the chat bubble?
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Will Xiaomi redmi note 9 pro will work with fizz mobile?There is an Aliexpress summer sale, and I am planning on buying Xiaomi redmi note 9 pro. Will it co…
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unlock phoneHi, I am trying to get in touch with you so that you can unlock my cellphone. I have a SE I Phone a…
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Can anyone spare some data?Would anyone be able to spare some data? It would be much appreciated!
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Can I install fizz on a iPhoneCan I install fizz on a Iphone?
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cannot start a chat with customer servicehello where do I find the chat bubble to reach customer service?
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Not receiving calls and can't send/receive texts?Chose answered by mistake. Can make calls, but some calls I cannot receive. Cannot send or receive …
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Why is my previous provider still showing a bill for the next payment cycle?I was with videotron until I changed to Fizz before the payment cycle was over. However, videotron …
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Why I have no phone service as of 21:00 hrs June 6 ?I have no phone service on my phone. I tried the SIM card in an other phone and I have no service t…
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Pin number to transfer my number from fizz to another providerI wanna transfer my number to virgin they are asking me for a code. where can i find it?
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The data remaining can be applied to the next month?The remaining data can be applied to the next month
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Alcatel One Touch Idol Mini 6012aHello, Is the Alcatel One Touch Idol Mini 6012a will work (3G) with Fizz as it support only one 21…
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configuration update ?Please see attached file. Got a message asking me to chose either to install a service on my phone.…
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i actvated my sim card and it tells me that the sim network has been blocked and i have to put the ni actvated my sim card and it tells me that the sim network has been blocked and i have to put the …
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