Account closed but payments still withdrawn from my credit card

Stephane L. 54489

How can I get these withdrawals to stop?

Mike

Hi Stephane

Sorry for your problem, did you transfer the number or only closed the plan?
https://fizz.ca/fr/faq/resiliation


In order to get refund you need to contact the support, here we are users



1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

MichelP

Stephane,
Sorry about this bad situation you are experiencing.
Please,
Contact the Fizz customer service by chat and ask for a refund of thoses unautorized withdrawn payments.
First, log to your Fizz account.
Then, click on:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Click on the green interrogation point down to the right of the page and click on the green chat bubble.

StefanM

Please contact customer support. They can initiate a refund and sort it out for you.

Marina R. #37793

You can contact support and they will fix this problem for you