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Gift data error?

I get this error when I put my friends phone number to start gifting: "_shortcode.SOURCE_PRODUCT_IS_NOT_FOUND"
Anyone have the same issue

Answers

  • Hi Mark
    You can try gifting less data to see if it works. For example, If you have 1 GB of data left and you are trying to gift 1 GB, try gifting 500 MB instead.
    As usual, Fizz support is available if additional help is needed: https://fizz.ca/en/contact-us
  • MichelP
    MichelP Posts: 8,362
    Mark,
    Follow Mike's instructions and try to inform your friend to choose on his profile the setting of his Privacy, The Full experience.
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