Most Recent Discussions
My Mobile
Archives for February 2021
Discussion List
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You want some extra data?2gb of data from my plan to give away (please have an active data plan), also 2 gb's of perks … -
Why can't I view my incoming texts if I have unlimited incoming texts ?I got a message that I used my 1G of data, and since then, I can't view incoming texts. Why i… -
sim order ?i cant order my sim
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no activation codeI paid my account last night , and you did reactivate my phone , but its not working , and when I g…
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Can't make a call or send out SMS after reactivating my account?After I updated my payment method and reactivated the mobile plan, the data is back to work and I c…
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Why is my number disconected?My number is deactivated, the regular payments did not go through.Answered ✓ Closed Jonas D. #40874 1 view 1 comment 19 points Most recent by Alexandre L. 85994 My Mobile
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Add canada wide data and message immediately to my mobile planI am using quebec wide voice call and data but recently I have to travel to Vancouver. What can I d…
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Unable to buy travel add on for the USA?I'm trying to buy a travel ADd on for the USA but it doesn't appear in the list of countr…
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purchase add to the usa?I cant find in the list the country united states of america
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Payment Problems (accidentally closed previous thread)Sorry, I accidentally closed the previous thread. I even tried to add the card of my partner. The s… -
Payment Problems?Hi all, My payment method that has been working without a problem for the past couple of months, h…
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Anyone Need Mobile Data?Anyone Need Mobile Data? Have 1GB chunks to gift. Let me know. -
Awesome speedtest near a Videotron tower in Orleans. Did you get higher speeds ?Guys, I am very impressed with internet speed on LTE+ Videotron tower in Orleans, near CSuperstore.… -
Where is the USAGE Report with calls / txt / data usage for the last month ?Hi, The usage report was there , for the last month I saved it. Now there is not available anymore.…
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Why upgrade/perks are not installed automatically ?Hi, I think if Fizz offers a perk/upgrade this should be install automatically cause its offering f…
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Slowness and dropped calls?Hi All! I have seen 2 issues and i'm not sure if the issue is due to my SIM or whatnot but he… -
Celluar Update failed what can be done ?This issue has started over a month now. Where it does not let me make any calls or text at all and…
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Why the payment to active my is plan is declined if I am using the same credit card that I used to bI am trying to active my plan, however, the sysmtem says that the payment is declined and I don…
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Voicemail problemsI have voicemail set up on my basic Québec plan. I am now on the USA using a travel add-on, but the…
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A lot of issue with mobile data today in Ottawa/Gloucester area. Any other?This was the second time in a short time. Don't understand what is going on. I knew their netw… -
can I receive a fizz sim card in another country?Hello, I lost my phone and my sim card and I am currently in another country. I would like to know …Answered ✓ Closed Mohammed A. #811 3 views 4 comments 16 points Most recent by Matthew A. #24717 My Mobile
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DatadatadataHello, I am trying to add on some data on my plan it Keeps saying payment declined...contacted my b…
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How do I maximize the points I earn?I don't quite understand the ways that I can earn points, any help would be appreciated.Answered ✓ Closed Natasha G. #40657 51 views 0 comments 21 points Most recent by Natasha G. #40657 My Mobile
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Cannot activate SIM card?I thought I had activated my SIM card yesterday, did the phone # transfer and paid for the plan but…
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Why I use my data?Why I’m using data when I’m at home with my wifi I use to have plenty of data at the end of the mo…