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Voicemail problems

I have voicemail set up on my basic Québec plan. I am now on the USA using a travel add-on, but the voicemail dose not work. When somebody call, the phone rings for a few seconds then cuts-out.....no request to leave a message is available to the caller. How can we correct this problem? John Gannon

Answers

  • Whizz
    Whizz Posts: 7,872
    Hello John,
    Sorry for the situation encountered.
    I have verified your account and I see that indeed you have a Travel Add-on for the USA. Did you tried the steps provided by our community members?
    Please contact us in private if the situation persists so we can help further. Here you can find how to reach us https://fizz.ca/en/contact-us
    Thank you, have a great day!
    Adelina
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