purchase add to the usa?

shimon S.
shimon S. Posts: 1 ✭✭
in My Mobile
I cant find in the list the country united states of america

Answers

  • Mike
    Mike Posts: 20,186 ✭✭
    Hi Shimon
    You cannot see them if you have an Canada/US plan

    Try switching in french and type États-unis for me was working

    If you have time signal it to the customer service

    1- Log in to your account (see top right).
    2- Any ad blocker in your browser must be disabled.
    3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    4- The green bubble should appear in bottom right of the page
  • Fizzy
    Fizzy Posts: 10,357 ✭✭
    Hi Shimon

    What is your ​​plan coverage area?

    If you have coverage in Quebec or Canada, you will need to try travel add-on.

    Yes United States seems to be missing from the English site.
    You can switch to French (click on "FR")
    and type in "États-unis"

    And if you already have Canada/USA coverage, you can go to regular add-ons to purchase additional services.
  • Seani
    Seani Posts: 28 ✭✭
    If you're in rush, go to My plan --> get addon button, and buy USA addon. If you're not in rush, change your plan with USA roaming. After you come back Canada, change it back to Canada only.
  • Waldo
    Waldo Posts: 1,586 ✭✭
    When I type United States, it brings me to United states of America.
  • Alexandre L. 85994
    Alexandre L. 85994 Posts: 531 ✭✭
    Yeah, must be cause of your plan. You have to switch it to see the one you want!
    Gooď luck and have a nice day! :)
  • MichelP
    MichelP Posts: 8,732 ✭✭
    shimon,
    Please, switch to the french site
    and for your search: type: États-unis
  • Mike
    Mike Posts: 20,186 ✭✭
    Shimon

    They are back in the english account too
This discussion has been closed.

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