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My Mobile
Archives for October 2020
Discussion List
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Am I be covered in US?I added the 'Canada+US' option in this period and want to make sure whether it is really works. I a… -
Free phone with subscription ?Hello, I heard from friends in Canada, that I can benefit from having w new phone for free if I get…
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Anyone with Magic Jack (including my home phone) can not call my cell?I switched from Telus to Fizz using the same cell number. But my family can not call my cell from t…
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Why does it say the 250mb bonus upgrade ends in 90 days?I activated the 250mb upgrade and now it is active on my second month. From what I understood the u…
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Why can't I send/receive SMS although I have them in my plan?This is ridiculous. Several weeks without being able to send/receive sms on my phone altought I hav… -
How to add a friend and giving data to him?On "manage contacts" page, I don't have any options to add new friend... How it work? -
can not receive callsI can call out, Receive textes but I can not receive calls. I tried to enter my information APN but…
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Unable to access any data when outside of usable WIFI connection.I am unable to access any data other WIFI data. Is there something that needs to be installed or ac…
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getting charged for phone number I dont use or never activated?When I login to my account I see multiple phone numbers that have been activated/de-activated that …
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Why can I receive MMS from Canada but not USA?A little background: I have Full Unlimited US and Canadian Coverage. Mobile Data works fine and is …
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if i get the Canada(Mtl)-usa (4G/m plan) does that mean I call/text/data NO xtra charge from both siSee my Question Title info,Thanks!Answered ✓ Closed Mark S. 73969 3 views 5 comments 19 points Most recent by Daniela P. #33065 My Mobile
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Deactivated my phone?Hello. My dad changed his credit card number and forgot to update it on the website. They cut his l…Answered ✓ Closed Lea C. #33480 1 view 10 comments 20 points Most recent by Daniela P. #33065 My Mobile
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Payment issue (new expiration date of credit card)?I have been with Fizz for more than 18 months. I have been using same credit card since the beginni… -
change my accountthe expire date of my visa card is next week. so I have to enter the new account number to pay my b…
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Do you provide a bill with my address on it?I need to change my sim card provider, purely to produce a proof of address. Unfortunately, some aw…
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Is my Altfone 3G all bands except CDMA compatable?I have just bought a new flip phone and other companies don't use CDMA.
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Time required to stay with fizz?Is there a certain amount of time you have to keep you mobile plan for or can you cancel anytime.Answered ✓ Closed George N. #33341 2 views 3 comments 28 points Most recent by Samuel C. 73358 My Mobile
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is iphone 12 compatible with fizz?is iphone 12 compatible with fizz
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coverage and subscription area?hey, i do not understand the whole coverage/subscription thing, could someone pls help me out?Answered ✓ Closed clementine B. 3 views 1 comment 13 points Most recent by Samuel C. 73358 My Mobile
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"You dont have access to this service"When I try to make a call or send a text message, I get an error saying I dont have access to this …
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are you guys gonna come out with an app?Are you guys gonna come out with an app any time soon because going on the site everytime is a litt…
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long distance ?Sometimes when I make a local call (in my city) it sais long distance call, will it overcharge me?
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Do chinese phones work on the fizz network?I recently ordered a Xiaomi Poco X3 from aliexpress and was just wondering if these types of phones…Answered ✓ Closed Michael A. #15142 84 views 2 comments 6 points Most recent by Daniel A. 72145 My Mobile
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under what company are they?hello, could someone tell me how to company that owns fizz is called. ThanksAnswered ✓ Closed Joseph M. 73515 60 views 4 comments 13 points Most recent by Samuel C. 73358 My Mobile
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While a 5gb Phone work with FIZZWill a phone with 5g be able to use a 4gb fizz network? since theres no 5gb where i live . Can I st…
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I haven’t received my SIM card but my delivery is flagged as delivered?I haven’t received my SIM card but my delivery is flagged as delivered?Answered ✓ Closed Van L. #33297 932 views 11 comments 18 points Most recent by Daniela P. #33065 My Mobile
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Cannot check out ?When I try checking out for my plan it says payment method declined, what should i do. ThanksAnswered ✓ Closed clementine B. 1 view 7 comments 16 points Most recent by Daniela P. #33065 My Mobile
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How do you level up your my rewards program?Hey I was wondering what was the fastest and most effective way to level up my my rewards program. …
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Can i pay using a prepaid visa card?I an using a visa gift card for payment, but i got declineAnswered ✓ Closed janus F. 477 views 8 comments 15 points Most recent by Daniela P. #33065 My Mobile
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Why is my data not working after I bought it?I bought 2gb of data in add on and it not working