Why can't I send/receive SMS although I have them in my plan?

annie D. #24942
annie D. #24942 Posts: 21 ✭✭
This is ridiculous. Several weeks without being able to send/receive sms on my phone altought I have indeed included sms in my account. I even tried switching to a brand new phone, to no avail. Contacted Fizz already and they fixed it for 2 weeks than the issue came back and no feedbac, no solutions from them. This is absurd.

Answers

  • MichelP
    MichelP Posts: 8,731 ✭✭
    Annie,
    Sorry, about the problems you are experiencing.
    You can see this link for help:
    https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages
This discussion has been closed.