Most Recent Discussions
My Mobile
Archives for March 2020
Discussion List
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Sim card problem?I ve reported my dad has lost his cell phone in japan while in January. I wanna ask for a new sim …
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How to Cancel phone number transfert request?Hi, I've requested Fizz to proceed to a transfert of my phone # from Bell but it didn't worked. I n…
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When does the SIM expire if not activated within a specific time duration?When does the SIM expire if not activated within a specific time duration?
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Where is my sim?Hello. I haven't gotten my SIM card yet, but the email that you sent shows me that I got the SIM. …
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statement with transmission and reception locationI need a mobile phone statement onwhich appear the billing peroid as well as the transmission and r…
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Do I need to pay fee if I would like to receive texts while abroad?Here is my issue, I gonna return to Japan. And I need to receive international text since this fizz…
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Still need some data...Can anyone spare some?Can't believe I'm asking for more data twice in a month. But if anyone has any to spare, it would b…
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Why can’t i make a 1800 call?I am trying to make calls with 1800 number but it’s not working
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Why can't I receive calls? But can't make outgoing callsMy bill is paid and I still can't make outgoing calls but I can receive calls can you help me pleas…
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Please help meHello, I have not received a data for 2 months. Please tell me why? I really think about change e…
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I haven't gotten a date for two months!Hello Why I have not received data for two months?? Please check out my plan. I need my data!
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I lost my SIM, How to get replacment SIM?I lost my SIM, How to get replacment SIM?
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Deuxième carte simJe veux garder le même numéro
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No LTE service on my galaxy s5. Can anyone help.?Hi I have a galaxy s5. Phone was fine until I crossed the border into NY. Lost mobile data. No inte…
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I never received my SIM card, I contacted the shipping company, they told me to contact Fizz, whereI've ordered twice a SIM card, never received any of them, don't know who to contact to get a reimb…
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No phone network? (on 16/03/2020)Cannot connect to internet (no network) in my phone on 16 march 2020 (around 9am), but Fizz website…
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How to make a conference call?Could someone explain how to make a conference call? I have an Android. Thanks!
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Can i get a phone bill with my names and address?Can fizz help to get a payment bill statement with my name and address on it except that nameless t…
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Unable to make calls across Canada?I have Quebec coverage, but I am unable to call my family in BC even though I’m still currently in …
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Any progress for VoLTE, wifi calling, eSIM?I know that this has already been addressed but I wanted to check on it again. The infrastructure a…
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I want to cancel the contract with you because I am fed up with going around and not finding help???Now, I want to cancel my plan with you as I cannot find customer service to talk to about the probl…Answered ✓ Closed Elizabeth R. #18733 4 views 7 comments 24 points Most recent by Damek G. My Mobile
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cannot find customer service as asked, cancel?Problems with transferring my cell number, cannot contact your customer service so I want to cancel
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I can't listen to my Voice messagesi recently added voice mail to my plan. I am receiving voice mails now, but I can't access it. when…
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mms and sms delivery report?does fizz support SMS and MMS delivery reports ? I enabled the function on my phone but i do not se…Answered ✓ Closed france M. #2953 9 views 1 comment 13 points Most recent by france M. #2953 My Mobile
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No range in my office with my Note 5. If I switch to GSM it's great (Fizz ext), but no data and can'I have impossible range in my office with my Note 5. If I switch to GSM it's great (shows Fizz ext)…
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Talk and Text not working after resetting mobile account payment?So my mobile plan was frozen because I didnt have money in my account for the next month's payment.…
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Extra charge for free upgrade (250mb)There is a 3$ charge for a free 250mb upgrade on my mobile plan. It was 0$ before
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Can't send Media files via SMS for Iphone X (iOS 13.3.1), tried all the tips I can find?I have been trying to solve this for several weeks now. I am a technical person and I have tried al…
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Data network not working?Left work and noticed that i had no dataAnswered ✓ Closed Antoine B. #4289 3 views 4 comments 10 points Most recent by Antoine B. #4289 My Mobile
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Text not working after data ran out?My data ran out and I have 2 more days before it renews. But for some reason now I can’t send or re…