Most Recent Discussions
My Mobile
Archives for April 2019
Discussion List
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Why is my phone not activated yet? How do I cancel?I activated my sims yesterday and my numbers have not been activated. I can see my plans on the acc… -
Why does my cellular data not work?My cellular data doesn't work even though I can make calls and send SMS. I'm on the latest version …
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Why doesn't my cellular data work?My cellular data doesn't work even though I can make calls and send SMS. I'm on the latest version …
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mobile no date ?no date after mobile was activated
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After submitted order during activate is phone works but text is no and no data?I contacted Christine and another one on chatting and they said technical team on the way and will …
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Why can i not adjust my plan?Trying to adjust my plan and a red warning pops up saying billing cycle is invalid. My plan does no… -
LTE Aggregation B4-B2-B5-B7My signal is aggregating With 4 bands when in stanby, but how come i cannot connect to B7 for LTE … -
What to do if my debit card didn’t have enough fund for the payment of this month?This morning I didn’t have enough money in my only debit card to pay for this month but now I do an…
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Is unused gifted data rolled over the next month too?Not using a lot of data right now (got 2Gb as a gift) and was wondering if I get to keep them for t… -
How can I close my account?How can I close my Fizz account (on the web site)?
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When I try to activate my SIM card, It appear that the SIM card is already assign to somebody.3 weeks ago I ordered a SIM card and activate it. But, at the last step the payment method didn't w…
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5G for Fizz?Last week Videotron win at the auction of 600mhz 5G band! I wounder if there going to share it with…
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Payment failed?I just got an email stating that my payment has failed. My credit card info is current and up to da…
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My payment was delayed. Can you charge me now?My account was not charged on the day it was supposed to be charged and my phone does not work now.…
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what is my voice mail pin number please?what is my voice mail pin number please? and how to find it?
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Why is my voicemail not working?For both my numbers with Fizz, the voicemail is not working.
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Why the sms with photos cannot be sent?I cannot send sms with photos attached.
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Erreur de numéroUne erreur sur le numéro de l ancien fournisseur sais produites lors de la mise en fonction de la c…
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why am i not receiving texts?Hi, i am not receiving any sms, i have tried all of the suggestions on the help hub but messaging i…
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My phone services are frozen? I have a method of payment on file?My phone services are not working. I have the right payment of method on file.
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Can I order a Fizz sim card without making a plan?I am considering joining Fizz, but my current 2 year contract is only up in a couple of months, in …Answered ✓ Closed Elizabeth B. #5037 473 views 11 comments 17 points Most recent by Ohthatvank My Mobile -
30% off monthly plan?I was promised to have a 30 % off my monthly plan starting April 12, 2019, but was still charged th…
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Voicemail Pin reset please?I don't have Facebook so I have no other way to get help. I never get the chat bubble either. Is th…
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Addon payment is approved but not effected to my account. why?I just made the payment for voice addon 300min. I was sure the payment was approved. but no histo…
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ActivationHi,I just received my sim card today and I followed every step to activate my plan.And so on the we…