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My Mobile
Archives for April 2019
Discussion List
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SMS still broken, periodically cannot receive calls?Been on Fizz for several months now and tried everything but texts sometimes are dropped or come in… -
Introductory pricing more expensive then stabilization pricing?I got into the fizz train before April 12th with intro pricing package. I'm noticing now that stabi… -
Data available in Toronto when my plan is QC only ?I just came back from Toronto and was able to use my data that should be QC only. I did not have an… -
Change plan prior to activation completed?I just activated a plan without data thinking I can receive data gifts from my contacts, and I real…
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Voicemail PIN change?i have forgotten my PIN to access my voicemail. My mailbox is full and I have no way to access it. …Answered ✓ Closed Karen R. #5009 241 views 6 comments 7 points Most recent by Jessica S. #14535 My Mobile
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Fizz is asking for a copy of my bank statements to issue a refund. dfck?tl;dr: fizz took money (50+$). failed to deliver and asking bank statement to issue a refund. Becau…
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Data went off for a stabilisation test?Is it me or they just did a test with the data? Didn't have internet access for a few minutes..… -
I have 8 months left on my contract with another company can I still swich? Will I have two bills?I am with Virgin Mobile. I still have about 8 months left on my contract (Ends Jan1, 2020). What st…
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active numberwhy if plan has no voicemail or voice service the number is given as a wrong number? it is really c…
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is service down again?am i the only one experiencing issues again?
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Why I can't put my code reference, when i buy the sim card.?, i have one, but the box was desactivatExcuse me, about 10 minutes, I buy the sim card, I paid and when I decided to put my code reference…
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Why can't I gift my perk(1Gb data) to a friend?-"There has been an error,please try again later"-10Why can't I gift my perk(1Gb data) to a friend?-"There has been an error,please try again late…
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Why do i have only access To messenger on lte network ?I cant access Google or anything other than messenger ... what do i do ?
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I need to connect via live chat and I cannot find the link.I cannot fine the live chat bubble
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pament on the credit cardwy i got charge 4 tims on my credit card
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Will Fizz ever start selling phones or will it always be BYOD?Title is self-explanatory -
how to reset sim card confirmation?So I started the sim card activation process in my "manage plan" page, trying to link it …
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Why the plan stays the same?I had changed it before the payment cycleI changed my plan on 9th of April, 2019 due to the beta was over, why today I checked the plan stay…
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Unknown cost placed on credit card, how to find what the payment was for?A charge of 46 CAD has been placed on my credit card. I don't know what that is about. There is no …
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When are 2FA SMS sent by Intuit (TurboTax) going to work?2FA from Intuit (TurboTax, QuickBooks Online) is not currently working. Are you already aware of t… -
Cannot receive messages from GoogleUsing Google 2-factor authentication does not get codes sent by Google.
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I can't add a call add-onI changed my plan from unlimited calls to no calls, because I wanted to add an add-on for calling a…
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Quebec without minutesI have Quebec plan without any minutes. I don't need to make calls but I need to receive calls. Doe…
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Is there any pay as you go for data?So i added money to my wallet however is there any pay as you go option for using data. For example… -
How long does the free 1gb perk last?So currently it says i have 78 days left for the two free 1gb perks i got for the technical difficu…