Internet
Archives for December 2020
Discussion List
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I paid for internet however I cancelled installation and services. Do I receive my credit automaticaI paid to receive internet and installation 30 days ago, and they where supposed to install the rou…Accepted Answer Closed Alexandro A. 2 views 8 comments 12 points Most recent by Gabriele G. Internet -
How to know how many GO I use by month on my Home Internet?We have an illimited plan and we will like to know how many GO we use each month. -
Besoin urgent coupure internetI need assistance....internet stopped working
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Can my Videotron enabled apartment's internet be turned on by Fizz remotely?I am moving from Vancouver to Montreal and would love to have my internet set up before I arrive. I…
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How to find the default admin username and password?I cant find the user name and password.Accepted Answer Closed Jeankernthomas 134 views 5 comments 11 points Most recent by Sharpie22 Internet
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Home internet cancellation?A couple weeks ago, I had cancelled a order of Fizz home internet on my address but I have now went…
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No Internet for two weeks ?My internet connection was interrupted two weeks ago. the router has an IP address but cannot ping … -
How fast is the internet with multiple devices and online games?I'm thinking about leaving my currently provider but we have multiple devices all at the same time …
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Trouble downloading Torrent with VPN ?I can't seem to download a torrent. I am on a Mac, using NordVPN P2P, downloading through QBittorre…Accepted Answer Closed Philippe M. 82701 16 views 11 comments 17 points Most recent by Emmanuel S. #36497 Internet -
My Rewards upgrade (3$ /month rebate) were not applied the month after I upgraded from 60 to 120MbpsPrior to upgrading my Internet speed from 60 to 120Mbps, my invoice would show " My Rewards up…
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How can I get my internet to work, when added new payment method, there is no option to make a paymeThere is no option to make a payment.
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Why is my internet so sluggish? I have a 60 plan but speed test says 35?I changed Chanel from default but still bugsAccepted Answer Closed Daniele C. #37925 2 views 3 comments 4 points Most recent by Sharpie22 Internet
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Do the Internet plans have a minimum required length?Are the Internet plans binding for a certain amount of months or can we pay as long as needed? Also…
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how to subscribe to internet using referral code?I'm new to Fizz, I'm trying to subscribe to fizz home internet using a referral code but during the…Accepted Answer Closed kayla B. #37885 4 views 8 comments 22 points Most recent by Louis C. #37704 Internet
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I changed payment methods but now internet does not work?I recently swithed payment methods because i got a new credit card but the internet does not work d…
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Cancellation du to wifi being bellHi the technician came and we couldn’t install the wifi bc my appartement building is with bell. Th…
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Final step (confirming the tech appointment) does endless charging iconHi, I'm trying to buy a plan and schedule the appointment, while doing the final steps on the webpa… -
What is the list of compatible modems?I understand that I can't just bring my own modem and expect it to work, though it would be nice if…Accepted Answer Closed James B. 1599 16 views 5 comments 10 points Most recent by James B. 1599 Internet
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Why don't I have any internet (4G) when I leave the province?I'm visiting my family in Ontario (normally located in Quebec) and since I crossed the provincial b…
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Where do I plug the main cable and the coaxial cable with the Tap splitter (IN, OUT and TAP)?Which of the three sides of the tap splitter I should insert the main cable and the coaxial cable t…
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Internet is down, my side or fizz server side?On the modem page of settings if i look in docsis event, i got many critical error about SYNC timin…
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Why isn’t modem connecting to internet ?Worked on trouble shooting . Modem says still not connected to the wifi ?
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Is there an internet outage in montreal?No internet on my modem. Modem says it is offline. Is there an outtage
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What is Activation Pending?What is Activation Pending on my Internet? When it be activated on my Profile? When will I be able …
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NAS device linked but doesn't connect?When I plug a WD My Cloud hard drive to an ethernet port of the CODA-4680, the device is linked (li…
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I need to move. a Fizz technician needs to go to a new address, do I have to pay any fees for movingWhen I am moving. Do I need to pay for the technician's visit new address?
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Issues changing from Virgin to Fizz?I currently have Virgin internet. It sucks a lot and I finally decided to change. So I had a self-i…
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How do I get someone to help me with my slow connection?Randomly, my internet connection gets slow to the point where it is practically unusable. I've trie…Accepted Answer Closed Domenico C. #4571 1 view 8 comments 13 points Most recent by Sharpie22 Internet -
Can You ancel my getting with the technician tomorrow??The technician needs to come tomorrow but I want to cancell and get a refund.Accepted Answer Closed Anastasiya O. #37727 2 views 3 comments 4 points Most recent by Sharpie22 Internet
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My modem died on me how can I get support.After crashing while on a zoom meeting I tried to restart the modem but only the power light goes o…Accepted Answer Closed Simon V. #37724 3 views 7 comments 6 points Most recent by Sharpie22 Internet
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