Most Recent Discussions
Internet
Archives for December 2020
Discussion List
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Internet is not working i just paidDo i need to unplugAnswered ✓ Closed Christian B. 77294 173 views 2 comments 8 points Most recent by Gabriele G. Internet -
Can I have a technician?Wifi has stopped, I need a technician, mostly the router has a problem
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Using your own modem and router ?Hey, I know that you can use your own router with the modem Fizz provides, but let's say I want to …Answered ✓ Closed Louis C. #37704 238 views 2 comments 11 points Most recent by Pierrettte B. Internet -
What is the technology behind the Fizz home internet? How can I tell if it can work in my area?I want to know if Fizz Home Internet can be an option for me. I Live far from the city. I have a LT…
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I am moving how do I change my addres ?!I am moving how do I change my address informationQuestion Closed cynthia R. #37687 33 views 0 comments 5 points Most recent by cynthia R. #37687 Internet
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Where is the installer ?My installation was scheduled between 7.30 and 12pm and it’s 12.35 pm. I have not received any news…
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Do you cover Magog?Do you cover Magog?
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I received a failed payment email - My CC is in good standing - any issues from Fizz end?I received a failed payment email - My CC is in good standing - any issues from Fizz end?
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Fizz says payment declined, but my bank says payment was posted to my credit card?I got an email from Fizz saying my payment declined was declined on the credit card that I have bee…
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Can i have a secondary fizz modem machine in my roomI need to have internet in my room can i have a fizz modem to go also in my room
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Home Internet require reboot of modem every day?My modem is crashing
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Why is there no Wan IP address in modem?Lost internet connection, no IP address on the modem's wan interface. Tried rebooting, disconnectin…
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Internet is down in gatineau,qcWhy is the internet down in gatineau,qc? When will be back? Thanks.
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in how much time i get my internet again if i just payi just pay my wifi and i still not having internet in how much time i can have wifi?
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How to get my money back?I canceled my internet before getting it active or getting the service appointment! I need the mone…Answered ✓ Closed Lucia P. #37506 46 views 5 comments 21 points Most recent by Antoine C. #10482 Internet -
lost wifi password help?i have lost my password and would like to either change it or retrieve it
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How we can get the Internet contract receipt?I have phone plan with fizz we added internet plan 120 Mpbs today and we paid $103 . We haven’t rec…
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Why my internet is intermitent?My WIFI is disconnecting each 3 minutes. Is there a way to stop this or is this the maximum quality…
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Is it possible to schedule an appointment before the wifi gets canceled from the former occupants?My friends left the apartment along with the functioning wifi. I cannot schedule an appointment for…
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Is my Modem defective?Losing wifi internet almost every day. After resetting it seems to go back to normal, yet it will f…
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Why does the internet sign up page doesn't complete?Everytime i try to sign up, it stays stuck on the last pageAnswered ✓ Closed samuel T. #7106 34 views 2 comments 9 points Most recent by marcel P. #35931 Internet
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do i get a rebate for signing up for a home internet plan if i already have wireless service?So i have a Fizz account for phone service. I want to get a home internet plan. Should i sign up wi…
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No internet outside Ottawa?I am a new customer, and after leaving Ottawa area (still in Ontario), i have phone service, but no…
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No coaxial câble insideM'y adresse on the site Says i can have internet but theres no coaxial câble inside the house, ther…
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Password changeI just changed my wifi password and it doesnt work. The new one of the previous one osnt working
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Why does my Internet keep dropping all of a sudden?My internet has been working great since switching to FIZZ about 5-6month ago. I haven't changed an…
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Moving, change of plan, etc?Hi! I've been trying to get to the chat to FINALLY sort this thing out and nothing works. Here it g…
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Self Installation?Hello, I recently requested an internet service from Fizz. due to COVID I don`t want someone enter …
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After reboot not working and has strange orange light?I rebooted my router and now when it turns on nothing happens. Has 3 solid lights and the button i…
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Modem plug is broken, I need a new modem?I need a new modem, my plug is broken and I have spotty internet