Most Recent Discussions
Internet
Archives for December 2020
Discussion List
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Why does the internet sign up page doesn't complete?Everytime i try to sign up, it stays stuck on the last pageAnswered ✓ Closed samuel T. #7106 31 views 2 comments 9 points Most recent by marcel P. #35931 Internet -
do i get a rebate for signing up for a home internet plan if i already have wireless service?So i have a Fizz account for phone service. I want to get a home internet plan. Should i sign up wi…
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No internet outside Ottawa?I am a new customer, and after leaving Ottawa area (still in Ontario), i have phone service, but no…
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No coaxial câble insideM'y adresse on the site Says i can have internet but theres no coaxial câble inside the house, ther…
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Password changeI just changed my wifi password and it doesnt work. The new one of the previous one osnt working
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Why does my Internet keep dropping all of a sudden?My internet has been working great since switching to FIZZ about 5-6month ago. I haven't changed an…
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Moving, change of plan, etc?Hi! I've been trying to get to the chat to FINALLY sort this thing out and nothing works. Here it g…
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Self Installation?Hello, I recently requested an internet service from Fizz. due to COVID I don`t want someone enter …
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After reboot not working and has strange orange light?I rebooted my router and now when it turns on nothing happens. Has 3 solid lights and the button i…
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Modem plug is broken, I need a new modem?I need a new modem, my plug is broken and I have spotty internet
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Moving - Can I Access Internet Before Technician Arrives?Browsed the hub and seen varying answers. I'm a current Fizz user. Moving on the 28th. Earliest ava…
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What can I do to deactivate HOST CODA with ip adress 192.168.0.254 from my network?After reseting my CODA-4680, I do a network scanner and find this devices in network: ip 192.168.0…
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Download speed 2 Mbps instead of 15 Mbps!!!Hello Fizz,my download speed is much less of what i am expected to get even with Ethernet cable plu…
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Installation appointment?Why do I have an appointment with a technician if I chose the self installation option?Answered ✓ Closed Lucie R. #37313 341 views 4 comments 4 points Most recent by antoine P. #37354 Internet
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Download speed going up and down?My download speed which is normally 1.5 mpbs goes from this to 0 from times to times (and then it g…
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management policy 3 ?I am interested in the 120 mbps plan. What does "management policy 3" mean? I can't fin…
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I cant connect to service?I just paid my bill and got confirmation payment accepted yet i can not connect. Why?
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Does fizz internet is compatible with Koodo cellphone?We have a those cellphone: motorola one hyper and Huawei p30 light and we want to make sure That it…
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Moving and modem?My appointment is tomorrow, I left my old modem at my old place. Do I need it or they will provide …
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Why won't my modem go online? It was fine today and payments are up to date.My modem decided to be offline and won't work anymore. I unplug it and waited several times.
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How do I change my internet plan immediately?I want to increase the speed of my internet immediately but they say my plan won't take effect unti…
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I mistakenly requested to upgrade speed and my plan. How can I cancel this?I requested to upgrade but I wanna cancel this. It will affect the next two days but I want to canc…
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Internet stopping QC St-JeanMy internet won't stop bugging and leaving but I work/study from home.
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Help me please?I c'ant connect my tv to my internet everything worked fine yesterday and now everything dissapeared
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Upstream light is green - is that bad?The Upstream light on my newly installed modem is green. What does that mean? Is it supposed to be …