Installation appointment?

Why do I have an appointment with a technician if I chose the self installation option?


  • PierDuc
    PierDuc Posts: 733
    Hi Lucie,
    The technician will bring your modem and he will make sure you have the proper connections to install it.
  • JoanMr
    JoanMr Posts: 330
    Yes exactly the technician from Vidéotron needs to make sure that the network is good at your place
  • So_AR
    So_AR Posts: 776
    he will check if the signal is there
  • I was with videotron and the tech wanted to check signal quality even if everything was going to work anyway, really good service from them
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