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About my account
Archives for October 2021
Discussion List
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How can i place an order with separate billing and shipping addresses?Hello, I have been talking on and off with Fizz for 2 days now. I tried to finance a phone (as I'm …Answered ✓ Closed Robyn_E 65 views 3 comments 0 points Most recent by Clive_ref_code_73TF9 About my account -
Refused paymentI have 2 accounts. I am trying to buy a second phone for my 2nd account, and my payment is refused …
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connect with customer serviceHow can i connect and talk to a human being ?
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Charged me twice the same day for mobile plan!Hi, You charged me twice on October 27th of october 2021 two amounts of 46.52$. Why and Please fix …
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RMA a phone, but Canada Post says the return code is invalid.Processed a warranty repair ticket with Fizz to send my Samsung phone in for repair. It just sudden…
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Paying bills dont give me any points is my account buggedIt seems that ive been stuck with the same amount of points for months is this normal? Ive been wit… -
weird outdated error message when trying to apply a bonusHello, for my mobile plan, I am try to apply well earned bonus (upgrade), but I get this weird mess…Answered ✓ Closed Axel Q. 11 views 3 comments 0 points Most recent by Jacques_Assert About my account -
why level is not changing?why my reward level did not change for the last few months, i see i miss about 4500 points fot leve…
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Will it possible to take the payment tomorrow at 12 PmCan you please take the payment tomorrow at 12 pm instead of tonight at 10 I will have funds availa…
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How can I get a receipt of my October paymentsI really need an invoice or a document with my name, address and payments for this month. Every doc…
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What is the best way to get Reward Points?It seems quite hard to level up? -
My line is not workingMy line is not working. it's been 2 days nowAnswered ✓ Closed Mamadou D. #23852 33 views 4 comments 0 points Most recent by Whizz About my account
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PaybrightPaybright me facture mon téléphone en double depuis 3 mois et même après avoir envoyé plusieurs bil…
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earning pointsHi! Earning points has changed since I joined Fizz. A year and a half ago I researched the subject…Answered ✓ Closed Simon 86 views 15 comments 1 point Most recent by Jennifer T. #9613 About my account -
VISUAL VOICE MESSAGEHow can I add the VVM if I still have the plan from 2 years ago and do not have a voice mail? Does…
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Acces to my accountI can not acces to my account why? Ce site est inaccessible Il se peut que la page Web à l'adresse …
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Can IWas just wondering at 4:42am if someone has a referral credit on their account, can someone use tha…
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Payment methodNeed to cancel and replace my payment method within my account but couldnt. I dont know how to cont…
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PerksHi, I have selected a 1$ rebate perk a while ago and realized that it was not applied to my billin… -
Will I lose my $75 referral bonus if I change my plan?So I signed up for 60/10 internet plan for $50. Used a referral code and the $75 will be applied in…
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Points accumulation appears to stop as long as referral bonuses exist.The points that determine your level increase over time. It appears that this is almost entirely du…Answered ✓ Closed Jacques_Assert 11 views 3 comments 0 points Most recent by BUDDYMAN About my account -
My phone plan has a coverage of Canada, if I call from Quebec to Vancouver, do I pay extra?hi all, My phone plan has a coverage of Canada, if I call from Quebec to Vancouver, do I pay extra?…Answered Closed Ying L. #1241 31 views 4 comments 0 points Most recent by firemanstew About my account
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What is the best solution?I have two iphones in my name on my account. My wife uses one of these phones occasionally but she …Answered ✓ Closed Douglas C. #41118 21 views 3 comments 1 point Most recent by Douglas C. #41118 About my account
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Did anyone with a mobile plan receive the recent 2GB mobile data perkI have half a dozen friends with only Internet Plans who got the perk, but no friends with only mob…
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No info in accountI have Internet with Fizz. I'm looking for payment info but when I log into my account there's noth…
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how does reward system works for both mobile and fizz internet?hi I wanted to know is the bundle for mobile and internet better on fizz compared to videotron? are…
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How to transfer my referral bonus from Mobile to Home Internet plan?Due to some reasons, I cannot continue with my mobile plan but I have unused 150$ referral bonus am…
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Changing plansIs there a way to change your plan on the spot?
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Anyone had an issue with finding a referral codehey a kind soul offered to gift me data but couldn't find my referral code, which I double checked …
