Most Recent Discussions
About my account
Archives for December 2020
Discussion List
-
Billing period starts one day before service setup?The service agreement coming attached with the mail when requesting internet service starts one day… -
What happens to my referral bonus if I decide to cancel my account?So lets say I have received the 50$ referral and I decide to cancel my account My question is, if I… -
can i use and port my 514 number if I live in downtown Ottawa?I have a plan with another company that has a 514 number and I live in the centre of Ottawa. I don'…
-
Why is it so difficult to get help with this company?I have been with fizz For about 18 MONTHS 2 mobile lines Internet 120 Never got my REFERRAL BONUSES…
-
I moved and my caller ID sais i live in my old city. Is there a way to change the city poeple see whI moved from one region to another. But poeple still see my old city when i call. Since it's far a…Answered ✓ Closed Denis V. #2903 45 views 4 comments 22 points Most recent by Clive_ref_code_73TF9 About my account -
What are the ways to accumulate rewards points?Hi everybody, I noticed that we can accumulate points and then get rewards with them but i don't un…Answered ✓ Closed Francis D. #27312 65 views 4 comments 23 points Most recent by Emmanuel S. #36497 About my account
-
Two days after migration, one of plans still inactive, support doesn't answer, what should I do?I already answered this question here: https://community.fizz.ca/questions/2542989-cards-activation…Answered ✓ Closed Alexander P. #36865 4 views 6 comments 17 points Most recent by Alexander P. #36865 About my account
-
Compromised security?I changed credit card in the last month... yet, I received an obvious phishing SMS at my number, wi…Answered ✓ Closed Sebastien L. 80788 40 views 1 comment 14 points Most recent by Whizz About my account
-
Wich upgrade do you use ?hi guys ! wich upgrade you use the most ?Answered ✓ Closed marcel P. #35931 5 views 8 comments 24 points Most recent by Ariane P. 70031 About my account -
How to unblock my account?My bank blocked my transaction so Fizz couldn't get their automatic payment. I called my bank, they…Answered ✓ Closed Noemi B. #24845 153 views 5 comments 19 points Most recent by Stephane83 About my account
-
Chatbot replying while rep is unavailable in messenger?Sent a request via messenger and received a bunch of those stupid chatbot replies. I used to conta… -
One of my cards is still in Activation Pending status but I can use it for full?I have two sim cards. Both of them work in my phones. But in my account one shows fine but another …Answered ✓ Closed Alexander P. #36865 64 views 6 comments 13 points Most recent by Waldo About my account
-
Upload photoAs per requestAnswered ✓ Closed thomas H. #36851 4 views 2 comments 11 points Most recent by Gilles About my account
-
The transactions history page loads forever and never gets anywhere? How can I view my bills then?I am trying to view my bills / transactions history, I know where it is but the page just keeps loa…Answered ✓ Closed Camille B. #27221 93 views 1 comment 19 points Most recent by Fizzy About my account
-
How to know the cell phone number of our referrals?Someone just used my referral code and I would like to send the person data or perks. How can I if,… -
Adding contacts?I’m trying to add a contact and when I click search nothing happens, helpAnswered ✓ Closed Suzanne C. #36780 46 views 1 comment 13 points Most recent by Fizzy About my account
-
Is it better to gift from the perk session or form your accountI'm wondering if it's better to gift directly from the perk section of if it better to add the perk…Question Closed Franck K. #35494 13 views 0 comments 22 points Most recent by Franck K. #35494 About my account -
I have updated my payment why I can’t use my number ?I have updated my payment method because my card was expired why I can’t use my phone ???
-
Why can't accept the Plastk credit card?Fizz says the error I am facing with adding my VISA credit card is with the provider, Plastk. Howev…Answered ✓ Closed Douglas B. #14157 174 views 9 comments 32 points Most recent by Gilles About my account
-
How do I activate a perk? It says I need an active account, which I have.I received multiple perks since joining Fizz two months ago. When I try to active any of these per…
-
I've got 5 perks 1 Gb each today, anyone knows why?No notification by sms/email received, discovered it just randomly when logged into my account!Answered ✓ Closed Aleksei T. #1570 1 view 13 comments 24 points Most recent by Katleen G. About my account
-
Expired perk?I was surprised to see an expired 500mo perk. Yet I keep a close eye on my account, I’ve come to un… -
i don't see my msg post ?i post a msg but i don't see it. where can i find it? -
Delete a perks to creat slot space for a better one?Since there is limited space for perks, is it possible yo delete a perks to replace it by a better …
-
Friend refferal not working?A friend reffered me but I still had an invoice without the rebate.I think it didn't work. What can…Answered ✓ Closed Ariane C. #36549 1 view 6 comments 30 points Most recent by Stephane83 About my account
-
I am temporarily move to New Brunswick so my mobile data , calls, texts is available?I am going to New Brunswick (grand falls) for a week is my plan is working there?Question Closed Dhanrajsinh 5 views 0 comments 26 points Most recent by Dhanrajsinh About my account
-
reactivate ?Hi, i deactivate my account by mistake, can i reactivate, id like to chat with someone. thanks ! Th…
-
Community hub messages?How do I answer or view messages from other fizz users? -
Whoa! It's raining Perks!Thanks Fizz for these 5 x 1 GB Perks! Hope everyone has received them as well.