The transactions history page loads forever and never gets anywhere? How can I view my bills then?

Camille B. #27221

I am trying to view my bills / transactions history, I know where it is but the page just keeps loading and never gets to the actual history of transactions. Can Customer Service send me a PDF of it through my email please? How can I fix this issue? Thanks

Mike

Camille

I got the same problem today, I closed firefox and open again and it was working

I believe that it is a momentary problem, try again in couple of minutes

At this moment I have the same problem of you!

I tried with Firefox, Safari and google chrome

Fizzy

Hi Camille

It is working with Google Chrome.

As Mike suggests, try closing your browser and even clearing your browser cache, you can retry with a new tab in private mode.

If the problem continues, you can Live chat with Fizz support at any time 24/7:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/solutions
4- The green chat bubble should appear after a few seconds in the bottom right corner.