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thomas H. #36851

As per request

Mike

Hi Thomas

This is the community, you need to contact the support by chat at anytime 24/7 with the prove in order to be refund for the modem return: 

1- Click on this link: https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem
2- The green chat bubble should appear after a few seconds in the bottom right corner. Click on it
3- Select chat

MichelP

Hi, Thomas
Here, we are Fizz users like you.
If you need help about your question:
Please, contact the Fizz customer service by chat.
First, log to your Fizz account.
Click on the green interrogation point down to the right of the page.
Also, click on the green chat bubble from Fizz.
A new chat window is opening.
you'll be in contact with them.
Y'll get

Gilles

Not sure what is the point here