I have updated my payment why I can’t use my number ?

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I have updated my payment method because my card was expired why I can’t use my phone ???

Answers

  • Mike
    Mike Posts: 20,723 ✭✭
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    Hi Kozhaya

    This is the full procedure, you need to associate the new payment with all your plan, click on make the payment and wait 2 hours

    f you need to add a new credit card
    1- In your Fizz account, go to My Profile
    2- Click on Payment methods.
    3- Click on Add a new payment method to add your new payment method.
    4- Now make your way to My plans.
    5- For each of your plans, click on Manage plan/Payment method, and associate your new payment method.
    6- Then, select the payment method you no longer want to us, and click on Delete.

    If you associate a new credit card with your plans, you can also force the payment
    My Plans - Manage Plan - Payment method - Make my monthly payment. Once payment has been made, your service will be restored within 2 hours.
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