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About my account
Archives for June 2020
Discussion List
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technical issuuHello, I am trying to schedule the delivery of a modem for the month of August and before confirmin…Answered ✓ Closed Juliana D. #25449 2 views 6 comments 12 points Most recent by Whizz About my account -
i want to make a change to my plan during the billing cycle, how can i do that?i need it to take affect today, how can i do that?Answered ✓ Closed Chany 4 views 7 comments 12 points Most recent by Valérie R. #25415 About my account
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Order change the postal code to receive my SIM card ?Please change the postal code on my order for a SIM card... it is very difficult to speed to you...…
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inactive mobile plan?how can i inactive my mobile plan' i don't need it any more' i'm going to close my fizz accountAnswered ✓ Closed Hossein K. #24314 2 views 4 comments 17 points Most recent by Alexandre P. 40143 About my account
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Created a new plan last month but it failed to kick in. What did I do wrong?Is there something else I should do? I have changed my plan couple of times. I scared the upcoming …
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Mobile reactivation process?I understand that if an account was dormant for a while, it can be reactivated. However, the link t… -
Modem received by fizz on the 26/04/20 and still no credit ?The rep Oana last week told me that I supposed to be credited on my card for 62 and cents last 13th…Answered ✓ Closed Carlos R. #25181 12 views 8 comments 14 points Most recent by Fizzy About my account
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more than 8 weeks and no credit ?Sorry rookie mistake trying to answer choose as best answer. Yes I made more than 3 payments. Modem…Answered ✓ Closed Carlos R. #25181 2 views 4 comments 12 points Most recent by sokarina About my account
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Points history?Is there a way to see an history detail of how we accumulated our points? Meaning payments, partici…
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More than 8 weeks after modem received and no credit yet?Supposed that they credit me on the 13 of May which was false and still waiting... in the future I …Question Closed Carlos R. #25181 1 view 0 comments 16 points Most recent by Carlos R. #25181 About my account
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How Can I change my email adress on my account?I tried to edit my email adress, but it won't let me.Answered ✓ Closed Saidul 84 views 5 comments 19 points Most recent by Jean B. 15359 About my account
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What is your objective with the points: level, gifts etc ...?What is your objective with the points: level, gifts etc ...? -
How do you get so many points in a day ?How do you get so many points in a day
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add on on my fizz plan ?I need help putting on my plan 4GB of data in my fizz plan they are only giving 2GB not enoughAnswered ✓ Closed jose A. #24943 2 views 6 comments 15 points Most recent by Sylvieb About my account
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Any reason why my Referal bonus is still lock after more than 3 months?Any reason why my Referal bonus is still lock after more than 3 months?Answered ✓ Closed David L. 55297 1 view 8 comments 21 points Most recent by David L. 55297 About my account
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Can I give away data to an account with no calls and no data?Can I give away data to an account with no calls and no data?
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Updated my payement method yet still Disconnected why?I made my payments for the month yet im still disconnected
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how to add my spouse name to the bill?Hi, I am using two sim cards ( one for spouse and another for me) on my name. Is there a way to add…
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refferalscodewhile registration i forgot to enter my friend's referral code ... what should i do now ?
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Paid for my service, yet I'm still disconnected?Had a recent notice saying if I missed my payment it would be suspended. If not paid by 10pm. I upd…Answered ✓ Closed Sean K. 14 views 2 comments 8 points Most recent by Anne-laure F. About my account
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Unable to add my first credit card on my profile?I have opened a new account here and I am trying for the last week to add my credit card in order t…Answered ✓ Closed Rodrigue D. #24742 6 views 3 comments 13 points Most recent by Sylvieb About my account
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Fizz 35$ pending / 70$!!!!!!!!!!!!!!!!!Fizz 35$ pending / 70$. I have received when i was subscribing a 35$. And i have 2x 35$ referals. B… -
I updated my account to my wife's name in the profile, how to update the name in service Agreement?I updated my account to my wife's name in the profile, how to update the name in service Agreement?
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Billing, my accountI had a fizz account for about 3 weeks but they charged me 31.57 on 27 of may and again june 8 why …Answered ✓ Closed Doris T. #24691 2 views 9 comments 11 points Most recent by Fizzy About my account
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why is fizz scheduling the change of my plan for november?I'm trying to change my plan as for some weird reason, my current plan was set to empty so I'm payi…
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My thoughtful girlfriend decided to buy an internet and mobile plan with my card.. without permissioI am moving at the end of the month. My girlfriend thinks i am spending too much with Bell. She sig…Answered ✓ Closed Donald S. #24544 2 views 1 comment 13 points Most recent by KingKong About my account
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Activation pending for 5 days? How long time do I have to wait?I have been waiting an answer of the technical support team for more than 3 days and my fizz accoun…Answered ✓ Closed Margarita V. #24498 3 views 10 comments 11 points Most recent by Billy N. #35415 About my account
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Did my initial payment go through?I'm a new customer that ordered a home internet today, but i'm not sure my payment went through...I…Answered ✓ Closed Salvatore B. 1 view 3 comments 9 points Most recent by Victoria C. #24523 About my account
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500mb extra data/monthHi, I didnt receive the extra 500mb/month of data for setting up pre-authorized payments. Has anyon…Answered ✓ Closed chris F. #24448 2 views 2 comments 11 points Most recent by Anne-laure F. About my account
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Fizz offering samsung phone?Fizz offering samsung phone? https://fizz.ca/en/need-a-phone
