Updated my payement method yet still Disconnected why?

Natanel

I made my payments for the month yet im still disconnected

Anne-laure F.

Hello Natanel,
It can take up to 2hours for Fizz to reconnect you. If it's still not solved by tomorrow, I suggest you contact Fizz directly to get it resolved.
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HOW TO CONTACT FIZZ by Chat:
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Our business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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HOW TO CONTACT FIZZ on Facebook:
Leave a message on Facebook.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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Don't hesitate to give me a heart and/or mark my answer as the best if it was useful to you.
Have a great day !

Sylvieb

Try rebooting your modem and test the connection.
If the situation persists, please reach out to our support department to have them assist you.
Our contact methods are to be found over the link https://fizz.ca/en/contact-us
Cheers!

SuperFizzeur

Hi Natanel! Thanks for your fantastic question.
In your case i suggest to contact a fizz rep by clicking on the green chat bubble available in your account dashboard, or by joining a rep by facebook under the name Fizz.
It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
Don't forget to mark this answer as the best answer!