gogoer

No problem, Fizz works well at your apartment.

Thx, I will upgrade to 200M/$53, I hope $5 rebates can apply to new plan automatically, so I will pay $48 per month before tax.

I think you had better to use your own router with bridge mode of Fizz modem.

Good, thx.

use wifi of your own router, not fizz modem's wifi.

Factory reset will solve it.

Use mesh to solve it. Don't use fizz modem's wifi, and set Fizz modem to bridge mode and use your own router. It will be ok.

last Friday, it had happened for all Videotron cable customers. down for about 20-30 minutes

just waiting, maybe 20-30 minutes, it maybe recover

Do you use fizz modem's wifi or use your own router? Fizz's wifi sometimes has a problem and isn't stable.

Set to Factory settings

I asked same question before, the following answer is: "Thats normal when you set your router to bridge mode, all options are disabled and there is no access any more. If you want to have access again you need to disable bridge mode by resetting the router to factory settings(it's the only way). Normally you enable bridge…

I think you need to wait for good price next time.

I also use VPN, everything is ok. I use my own router with fizz modem(bridge mode). Don't use WIFI of fizz router which is not stable.

now internet price is up to $60 from $50 for 120M.

Don’t use fizz modem’s Wi-Fi, only use your own router, it will be fine

I used TD visa credit card, everything is ok, no problem.

It is possible to pay more or less if the price grows up in the future, but I don't think that FIZZ will increase its internet price, maybe decrease it.

Switch to new plan ASAP. If any better deal, you can also switch to new plan.

How to upgrade firmware of fizz modem? I didn't find any option for it.

I switch from altima to CIK, now to Fizz, everything works well with fizz. It is worth to switch.

It's better to use fizz modem just only as a modem(bridge mode). Don't use it as an all-in-one router, especially don't use its wifi features.

I also use ASUS aimesh, but I have one main router ax86u plus three ac68u nodes. They work well with fizz modem. The speed is over 130/30M at most time. So I think you had better to upgrade your main router to ASUS ax series

It's better to use your own router with bridge mode of fizz router. Don't use fizz's wifi. In my case, internet speed is almost always over 120/20M, most over 130/30M.

Maybe your IPTV provider blocked your current IP. You may try it with VPN. IF your IPTV works with VPN, you need to change your fizz ip.

No way, I think you will be charged with $150(or $225)+tax from your credit card. https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem

Sure, you can make an appointment for installing on Saturday or Sunday.

99% reboot can't change ip.

Thank you. I see.

you can chat to fizz directly on facebook