My home internet has been down since the morning in Saint Henri, Montreal. I restarted the modem many times and it’s still not working. How can we contact a human being to resolve this? Very frustrating!
this is the way to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
last Friday, it had happened for all Videotron cable customers. down for about 20-30 minutes