Comments
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two weeks? self installation? why not connect fizz chat? you need to setup router first time.
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I also switched to Fizz from CIK last Thursday. I had similar problem with CIK before and CIK changed a server then solved the problem. From switching to Fizz, I have been testing speed 4-5 times everyday, all of testing speed is over 120/20M, most over 130/30M. I also try to set up fizz router to bridge mode or all in one…
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I also chose self installation. Because I didn't cancel CIK's internet, I wanted to test fizz and CIK's internet together. So the tech changed his splitter instead of my original splitter. But his two splitters didn't work for two modems at same time, then the tech changed back to my original splitter. My splitter worked…
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Yes, in my case last Thursday, Videotron tech entered in my house with mask and shoe cover, testing cable and switching the location of the coaxial cable, the tech was very nice. He worked about 40 minutes.
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Yes, you can ask tech to install a cable connector or splitter for free.
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Yes, you may ask the tech to relocate and switch the location of the coax cable in my house, it's free. Oui, vous pouvez demander au technicien de déménager et de changer l'emplacement du câble coaxial dans ma maison, c'est gratuit.
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you need login in fizz router first and set up new password, then you will be able to connect internet.
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I have used asus/netgear router which work well with fizz router ( router/bridge mode). Everything is fine.
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Just reschedule installation date. My friend had rescheduled the installation date after October.
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Leave fizz modem only as a cable modem(bridge mode) and use your own router, everything will be fine.
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Thank your clear explanation. This is the answer I need. Now I know what's happened.
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ASUS ax86u is a good wifi6 router.
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It's impossible to use other cable modem, only use fizz modem because the cable modem data needs to be verified in videotron's server end. If videotran allows you to use one modem that you brought somewhere else, your cable modem data have to be written into its server. If ok, everyone will do it.
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When I set up fizz router first time, I changed the password of cusadmin, I used the password that I set. But after I turned in bridge mode, I can't login in again and it always showed " access denied".