Wifi can't be connected on devices

Anna F. #11753
Anna F. #11753 Posts: 2 ✭✭

Hi, I can't connect my wifi to my home camera and to my Playstation4. I have tried multiple times on both devices. My wifi password hasn't changed it's the same one on the wifi box.

What can I do to make it work??

Best Answer

  • Whizz
    Whizz Posts: 17,390 admin
    Answer ✓

    Hi Anna F. #11753,
    Thank you for letting us know about this and I'm sorry to learn about the inconvenience.

    Checking on your account, I can see that you have 2 Fizz Home Internet plans.
    Please contact us directly and let us know to which one of those you have difficulties connecting.

    Hereyou can find more information about how you can do that:https://fizz.ca/en/contact-us

    Thankyou very much for your understanding.

    Havea good one!



  • gogoer
    gogoer Posts: 48 ✭✭

    Do you use fizz modem's wifi or use your own router? Fizz's wifi sometimes has a problem and isn't stable.

  • Anna F. #11753
    Anna F. #11753 Posts: 2 ✭✭

    I use Fizz' wifi modem. What can I do so it can work ? I already unplugged it and plugged it back again and still not working.

  • jonathan L. 3175
    jonathan L. 3175 Posts: 9 ✭✭

    Good luck

This discussion has been closed.