Unable to get the WiFi signal

Heartache123 Posts: 4 ✭✭

First day using Fizz modem. Follow the instructions to build my internet but there’s no 2.4G light like instruction mentioned. I can’t find my WiFi signal and I’ve replugged power supply and reset by pressing the small button the modem several times. Unfortunately, nothing changed. Power light and internet light are green, down and upstream light are blue. Could you guys please teach me how to fix it? It’s quite frustrating…