Billing Cycle & payments
danitouffahacv
Posts: 4 ✭✭
Hi,
I just scheduled an appointment to install Fizz for the 8th of July.
I noticed that Fizz already charged me the amount today on my credit card!
Does it mean the billing starts as of today? this does not make sense, so when is my next payment? I am assuming today's payment is for the month starting as of the 8th July and ending on 7th of Sep, so my next payment should be on the 7th of Sep right?
I just scheduled an appointment to install Fizz for the 8th of July.
I noticed that Fizz already charged me the amount today on my credit card!
Does it mean the billing starts as of today? this does not make sense, so when is my next payment? I am assuming today's payment is for the month starting as of the 8th July and ending on 7th of Sep, so my next payment should be on the 7th of Sep right?
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Best Answer
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Hi
You will charged when you are subscribe, but this is not your start billing cycle, the billing will start at your activation. Check the guide
- You received your Fizz Wi-Fi modem by mail? Its activation date marks the beginning of your payment cycle. Don’t forget, Fizz will activate it remotely three (3) days after its delivery date, but you can activate it yourself in your account if you’re ready before then. Your modem was delivered by a technician? If you had an nstallation appointment with a technician, your modem will be activated then, and the date of your appointment therefore marks the beginning of your payment cycle.
- Duration Payment cycles are monthly, but their duration
varies based on the number of days in each month. What’s important to remember is the anniversary date of your plan. For example, if you activated your SIM card or received your Wi-Fi modem on April 5, the anniversary date for your plan is the 5th, and your next payment cycle will start on May 5, and then June 5, and so on.
If your plan is activated on the 31st of a month, it is important to note that your payment cycles will start on the last day of each month, whether it’s the 30, 31 (or even 28 in the case of the month of February).
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Answers
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Your cycle will start when your install is complete and active.
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yes, your second payment is Sep. 7th
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Your plan will start once your modem is installed and everything is working. They take the payment 3 days in advance.
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If you start your plan on July 8th then your second payment will be on August 7th. September 7th will be your third payment.
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No worries. Your billing cycle should start when your modem is installed.
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