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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Mobile network coverageI have Canada wide plan and I am travelling to Toronto. Since I live in Quebec, do I need any add-o… -
Does mobile internet work nationally? Works for me in my home area code in Ottawa but nowhere elseWorks in Ottawa but not once it leaves home area code. Once it enters fizz ext network I no longer …
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Roaming in my coverage zone?I have Canada-wide coverage, but my phone still says I'm roaming while in Quebec. I've rebooted my …
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One account - 2 phones (sim cards) Can i transfer Data GB between the 2 phones?Hi. I am a new user and created an account. I then purchased 2 SIM cards to insert in both my kid…
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Do they accept prepaid MasterCardI’m trying to add it as a payment method but it doesn’t work
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Rollover Stack?Hi, Does anyone know if the rollover actually stack up? For example: May: 2GB (not Used) June 2GB (…
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Mes données ont subitement arrêtée de fonctionnerJ'ai un huawei p20 lite et après une mise à jour mes données ont subitement arrêtée de fonctionner
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How long does it take to get serviceHi I registered yesterday to fizz service but i still get no service on the network. I still see th…
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Travel leave?I am leaving for a month, do i still have to pay my whole month even if im not going to use it?
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Changer adresse de livraison SIMBonjour, Je viens de me rendre compte que je ne peux pas recevoir ma carte SIM a mon lieu de travai…
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Cross country US roaming impressions and question?I just drove across the US, here are my impressions. First I'm using Fizz APN on Samsung S8. Ever…
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I have reached the maximum amount of cards ( I have none)?I don’t have a card in my account what can I do to add one?
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Mobile data on iPhone not working on EXT network?I cannot get mobile data to work at all when on the EXT network. I have an iPhone 5 and have done a…
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No data or texting while roaming in USA?I have the Canada and USA plan. I'm presently in the USA and I cannot use Data or receive texts. …
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SIM supposedly arrived last Wednesday, but someone sticked it to my door 1h ago.Ordered SIM 2 weeks ago. It was written in account that it was delivered on Wednesday, same thing o… -
I can't payment, the message appears: you have reached te maximum number o credit cards allowed on aI can't payment, the message appears: you have reached te maximum number o credit cards allowed on …
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Cancel addonI need to cancel an add-on that I accidentally double billed because my transaction history page wo…
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Roaming in USA?Hi, I have USA +Canada Coverage. I am in the USA right now and it connects to At&t and not Fizz…
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My data is not working at allSince the first day of activation of my sim card my data doesnt work at all. It is a technical issu…
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Anybody else was double charged ( both credit card and referral bonus) ?Checked my transaction . I was double charged last month , both my credit card and my referral bonu…
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Can't send texts?Can't send texts in Montreal. Anyone else?
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Fizz EXT slowly working less every day this week... a downhill slope?Hi all... I am in rural Ontario where there are both Rogers and Bell towers but the Rogers signal i…
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Call drops and slow data speed?On Friday, I was in Laval near 15/440, and during many calls, at 1 min 40 seconds, the call ended a… -
Reffral codeHow to I get my reffral code
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