Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Where's my Sim card?I ordered a SIM card last week, didn't receive it and did not receive any tracking number or way to… -
I added 300 minutes phone calls and calls to USA as add-ons and I still can't make or receive callsI just came back from a trip and in need of making phone calls. I didn't have any minutes on my acc…
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60 Min Call Addon Disappearing?I purchased 60 mins of call for $3 on 07.17.2019. According to the add on that lasts for 60 days bu…
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i cant hear my voicemail help?when i call my voicemail its end the call in the first saconed even if i call the 514 number
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Is Taiwan under China LD package?Can I call Taiwan under the $5 Chinese long distance add-on? -
Why my LTE/4G works but not my messages or calls ?My mobile internet works fine and everything, but i don't have signals ? Like i can't make calls or…
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Phone service not working.I’ve been waiting since 11 am to get this resolved via Facebook messenger. My account was frozen be…
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Changement de plan ?Bonjour, j'ai changé ma couverture réseau (autrefois Québec, maintenant Canada). Cela a bien été pr…
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Code d'activation perduJe viens de réactivé ma carte sim mais malheureusement j'ai oublié mon code d'activation Merci
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changed plan effecting 8/8/2019 including coverage USA, still shows only coverage for CanadaMy plan was updated to cover USA/Canada from 8/8/2019, see attachment Fizz 0808, but when I logged …
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Renboursement???You passed my paiement twice in my account and sent me an email saying you did and you did and also…
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I paid my plan... It says my payment was reactivated but i cant make calls or use data but i can recI paid my plan... It says my payment was reactivated but i cant make calls or use data but i can re… -
where's my add-onadd-on?I bought 2G add-on, and no data added into my account. It says add on works immediately and I need …
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Roaming always on with my simWhy my mobile shows roaming always even I switch it off. This is happens only with fizz simcard?
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Payment issuesWhy does it say Ive reached the maximum amount of credit card in my account when I didnt even put a…
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There is no way to communicate with customer support or technical support?There is no way to communicate with customer support or technical support. This is just a crapy sys…
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How can I complain about change and bill received?Hello there, I ordered a SIM card and activated the sim card but it is not working. I send 1000 me…
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Can't finish activation - Don't have facebook or twitter and the chat bubble doesn't appear (no adblAs the title says I want to finish activation but when I enter my activation code (which was alread…
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Good reception in Cuba?Hello everyone. Just came back from one week in Cuba and Fizz worked fine. I bought a 5$ travel add… -
Outgoing calls failing very oftenI've joined 5 days ago. Everything works fine except outbound calls which more often than not fail.…
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Jamaica on Digicel not working ?Arrived in Montego Bay and roaming on Digicel. I bought the 5$ travel plan for Latin America. Tryin…
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under usa/CA cover plan，now in USA turn on roaming too cannot get access to interneyunder usa/CA cover plan，now in USA turn on roaming too cannot get access to interney
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Are prices set in USD or CAD?Hi, I live in Montreal, Canada and I would like to know if prices for plans are set in Canadian Dol…
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i cant acsses to my voicemail help?when i call my voicemail its end the call in the first saconed
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Data and voice Roaming tested?Did anyone try the data/voice/sms roaming in south america yet? I am planning to travel and I want …
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