Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Is Taiwan under China LD package?Can I call Taiwan under the $5 Chinese long distance add-on? -
Why my LTE/4G works but not my messages or calls ?My mobile internet works fine and everything, but i don't have signals ? Like i can't make calls or… -
Phone service not working.I’ve been waiting since 11 am to get this resolved via Facebook messenger. My account was frozen be…
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Changement de plan ?Bonjour, j'ai changé ma couverture réseau (autrefois Québec, maintenant Canada). Cela a bien été pr…
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Code d'activation perduJe viens de réactivé ma carte sim mais malheureusement j'ai oublié mon code d'activation Merci
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changed plan effecting 8/8/2019 including coverage USA, still shows only coverage for CanadaMy plan was updated to cover USA/Canada from 8/8/2019, see attachment Fizz 0808, but when I logged …
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Renboursement???You passed my paiement twice in my account and sent me an email saying you did and you did and also…
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I paid my plan... It says my payment was reactivated but i cant make calls or use data but i can recI paid my plan... It says my payment was reactivated but i cant make calls or use data but i can re… -
where's my add-onadd-on?I bought 2G add-on, and no data added into my account. It says add on works immediately and I need …
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Roaming always on with my simWhy my mobile shows roaming always even I switch it off. This is happens only with fizz simcard?
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Payment issuesWhy does it say Ive reached the maximum amount of credit card in my account when I didnt even put a…
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There is no way to communicate with customer support or technical support?There is no way to communicate with customer support or technical support. This is just a crapy sys…
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How can I complain about change and bill received?Hello there, I ordered a SIM card and activated the sim card but it is not working. I send 1000 me…
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Can't finish activation - Don't have facebook or twitter and the chat bubble doesn't appear (no adblAs the title says I want to finish activation but when I enter my activation code (which was alread…
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Good reception in Cuba?Hello everyone. Just came back from one week in Cuba and Fizz worked fine. I bought a 5$ travel add… -
Outgoing calls failing very oftenI've joined 5 days ago. Everything works fine except outbound calls which more often than not fail.…
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Jamaica on Digicel not working ?Arrived in Montego Bay and roaming on Digicel. I bought the 5$ travel plan for Latin America. Tryin…
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under usa/CA cover plan，now in USA turn on roaming too cannot get access to interneyunder usa/CA cover plan，now in USA turn on roaming too cannot get access to interney
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Are prices set in USD or CAD?Hi, I live in Montreal, Canada and I would like to know if prices for plans are set in Canadian Dol…
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i cant acsses to my voicemail help?when i call my voicemail its end the call in the first saconed
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Data and voice Roaming tested?Did anyone try the data/voice/sms roaming in south america yet? I am planning to travel and I want … -
Can someone PLEASE gift me any amount of dataI forgot Youtube playing on my phone all night and it drained almost all my data... lesson learned!…
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An error "You have reached the maximum number of credit cards allowed on an account"I did not add any payment method, but the website show me an error "You have reached the maxim…
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hello there I would like to cancel my service and get refund ?Hello there, My service is not working and I would like to cancel and get refund completely asap.
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Does fizz cut data?Does Fizz cut data automatically when i go over my limit?
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