under usa/CA cover plan，now in USA turn on roaming too cannot get access to interney

Lijie L. #1664

under usa/CA cover plan，now in USA turn on roaming too cannot get access to interney

Mike

Did you try to put the phone in the airplane mode for 30 seconds
Also if your phone has the option put 3G/4G and not only 3G

Lijie L. #1664

phone is working only data not working.

Lijie L. #1664

just tried to put on airplane mode 30 seconds phone is set to choose 3G 4g automatically data still not working? any other solution?

Micah

@Lijie I know that this might sound like a no-brainer, however have you tried restarting your device?

Code_KRUEW

Have you tried to make a phone call or send out a text message? This will at least confirm that your coverage is correct.

 

Which provider are you connected to for your phone to be working?

 

You can manually select the provider to see if you can get a data connection with them. On Android, you go your mobile settings, advanced parameters, turn off automatically select network and then select one from the list.

 

Mike

Did you enable the 3g for the data?

Lijie L. #1664

made a phone csll，ok. the provider is AT&T， went to setting， it is with correct provider. very frustrated. was hoping to use the phone as GPS.

Whizz

Hi Lijie,
Can you please confirm if your data is working in the USA?
The APN is correctly set, as in the FAQ : https://fizz.ca/en/faq/what-are-fizz-network-settings-apn ?
-Luciana