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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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running low data, can anyone spare some?Hey there! I still have 10 days left in my plan.. I went a bit overboard with data by accident and … -
I just arrived in Toronto and I am unable to make callsi just arrived in Toronto and I am unable to make calls since yesterda.
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Can I swap out my pending 250mb upgrade?I just earned a 500mb upgrade that I’d like to use but I only have one slot. About a week ago I use… -
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Why did my 500MB perk disappear on the first day I activated it?I added a 500MB perk today and it disappeared as if I used it all even though in my account it show…
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Will a 2nd credit card be used, if somehow the transaction on the first fails?I have one credit card paired to my account. I am thinking of adding a 2nd credit card, just in cas… -
Text message problemsSome times I get problems with txt messages. I can text someone and it works fine. Then suddenly I…
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second line with same payment. is that possible?I would like to add a second line and to pay the same amount with the same plan. is that possible. …
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Expired SIM?When I have realised what to put as the PUK number it wasn't valid anymore do I really have to buy …
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Rewards pointsI can't seem to find anywhere how to earn points, without actually doing stuff on the community for… -
Cheapest option?Is Fizz the cheapest option out there? I used to be with Koodo but jumped to Fizz when I found out …
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i cant use my data in the planHi, i activated my Fizz plan about two months ago, it supposes has 2gb every month just like it was…
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How do I change my plan?I need to add travel minutes or change my plan from Quebec to Canada+USA. Can someone tell me how t…
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I have an expired perk, is there any way I can retrieve it?I joined fizz a few months ago, but only activated my plan recently. I have an expired data perk of…
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Is the $25 from using a referral applied to one billing cycle only?I used a referral code when I signed up for fizz. My monthly plan is under 25$. How does the referr…
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Is a Fizz sim compatible with a wireless home phone hub?I currently have a WF721 home phone hub for my parents. Assuming it is unlocked, would I be able to…
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Has anyone lost their free voicemail upgrade?I received the free voicemail upgrade a couple months ago for reaching level 3 and just went to act…
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Dont you wish Fizz gives more gifts?I received only one gift from Fizz since I register! Would be nice to receive gift more often! Data… -
To get the Hero Badges do you have to gift data to different friends?To get the Hero Badges do you have to gift data to different friends? Or can I just send data to th… -
anyone having problems ordering new sim card?trying to order new sim card. When entering my address ( which appears in the roll down menu), syst…
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Downloading iOS13 via Itunes/cell data? Don'tIrina provided us with a questionn about seeing a 3.8GB usage in one day. Question is closed now, h…
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Apelle et textos ne fonctionne pas?J’ai payé mon forfait mensuel mes données cellulaire sont belle et bien activée mais je n’arrive pa…
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Is there a way to find out what proportion of your time/data you spend in EXT vs. Home (Fizz networkAs was answered in another question earlier, you need to spend the majority of your time on your ho…
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I didn't use my data during this month but today it tells me that i've used 3.88g on only one day, hI left on vacation for a full month and today i just got back and it tells me that i have use 3.88g…
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Will the data from my upgrade rollover to the next month if it is not used?My phone plan is just text, but I have a 250mb upgrade. If I don't use it this month, will it rollo…
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Answers now being moderated?I just received a notification that answers will be moderated before being posted on the forums. Ha…
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Update about VoLTE & Wi-Fi calling?Hello, I have found a related topic (from over a year ago) but wanted to know if there has been any…
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Activated a new line with new number but its still pending?I just added a second line to my account with a new Fizz number so no transfer and its still saying…
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I don't have a Band 4 compatible phone. Would my phone access LTE through another Band?What should I do for accessing LTE without a Band 4 phone? I'm planning to buy a new one, but check… -
Anyone knows if RCS is working in Fizz network?I would like if is it working, but I don´t have a compatible phone to test.
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