Why can't I pay with my Scotia credit card?

Jiashu

It always shows that I've reached the maximum attempts. The card number and all other information are correct.

Mike

Contact the support to reset the limit

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Fizzy

Hi Jiashu,

Yes you can pay with your Scotia credit card. Just make sure the name and address you enter matches exactly the same info that Scotia has on file.
https://fizz.ca/en/faq/what-payment-methods-can-i-use

Since you have reached the maximum attempts, you have to contact Fizz customer service to help to unlock/reset your account: https://fizz.ca/en/contact-us

sokarina

It should work if all your info are correct try contacting support for help

Stanley M.

Contact support from 8am to 9pm for help

Victoria C. #24523

Probably a problem with your card. I didn't have a problem with mine.

Whizz

Hello Jiashu,
I've sent you a private message. Please check it out and then follow the steps that Mike and other users provided and contact our support department.
Apologies for this unpleasant inconvenience.

Have a good one.
Nicolae Bogdan