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My Mobile
Archives for June 2019
Discussion List
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Smart Watch - Kids watch with GPS, Sms, Chat supportHello everyone. I am considering to buy a Smart Watch for Kids, that support GPS location service, … -
How long are technical support escalations?I have been unable to click the make monthly payment button since I changed credit cards on my acco…
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MMS android?I can't send and receive pictures on my one plus 6t. even if I have a data plan and that my data is…Answered ✓ Closed Félix F. #4264 11 views 4 comments 9 points Most recent by Sonia G. #6376 My Mobile
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Incorrect time associated to an image sent via SMSWhen I send a SMS and another SMS with an image to one of my friends (not with Fizz), he receives t…Answered ✓ Closed Guillaume H. #6557 1 view 2 comments 7 points Most recent by Dominic L. #1933 My Mobile
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change my plan but it's not use?I changed my plan from out of data to 1GB last month and I received the letter confirmation, and to…
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Payed but account still frozen 5 daysMy payment failed so I made a payment on the spot my card was charged I even got an email and notif…
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My data internet is working half way, any help? REPEATBY ACCIDENT I MARKED PREVIOUS QUESTION AS ANSWERED AND THERE IS NO WAY TO UNDO. SO REPEATING HERE A…
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When will I be able to order a Fizz SIM to Barrie Ontario?I tried to order a SIM card but it says that is it outside the shipping zone. When will I be able t…
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My data internet is working half way, any help?I have tried to send myself configuration sms several time and installed and rebooted my phone, but…
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Call forwardingTwo days ago I used call forwarding for about 1 hour.After that every day the service switching on …
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When will upper management prioritize SMS service?This is a rant. Please add here your comments if you need SMS to work properly! Software developme… -
Why is there no service? Website says fully fonctional yet i cannot call or receive texts ect!Status of our services is not updated or is it just my phone that has no service at this moment????…
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Fake serviceThey said that fizz service is totally functional but not can' receive or make call intenet service…
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Can't place or receive phone calls. Tried everything suggested by Fizz on its help page. What's goinCan't place or receive phone calls. Tried everything suggested by Fizz on its help page. Data is wo… -
Usage on website issue?I have an issue where none of my usage is showing and it's telling me that I have no data left. Ca…
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Updated credit card, why is the account still frozenI updated credit card, account is still frozen, Please unfreeze. need the phone
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Pourquoi n’ai-je pas accès à mon service téléphonique et messagerie texte?Comment faire bouger les choses? J’ai clavardé avec qque hier vers 17h et toujours rien après 12 he… -
Not receiving text notifications for voicemail?Hi, just noticed I'm not getting text notifications when a voicemail is left. Customer service told…Answered ✓ Closed Barry L. #924 11 views 2 comments 15 points Most recent by Dominic L. #1933 My Mobile
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Can I get my plan coverage change to take effect right away?Greetings, I just changed my plan coverage to include the USA. I only learned after the fact th… -
Is it possible to only do prepaid and not have a plan?I would like to know, is it necessary to buy a plan? Can I just do add ons or prepaid?
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voicemail upgrade?Just wondering, if you apply the free vocemail upgrade to your account, but were already paying for…Answered ✓ Closed Dominic L. #1933 1 view 9 comments 19 points Most recent by Dominic L. #1933 My Mobile -
can i get just a data plan?hi can I get a plan for just data? thanks
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How do I get my mobile data to function at its full extent?Since the day I've signed up with Fizz, the only thing I can do with mobile data is connect to mess…
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Block display my number on outgoing call?I had to block my number for a call and I used a 'vertical carrier code' *67 or similar. According …
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How can I get my data to work?SIM is activated and data stopped working last week. I still have a few gigs left.