Most Recent Discussions
My Mobile
Archives for June 2019
Discussion List
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I will be traveling for a month and a half, is there a way to stop the automatic payment?Hi, I will be traveling in 2 weeks for a month and a half and I do not want to pay for that month s…
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No SIM or SIM error so no phone calls. What to do?My data works but I can't make or receive calls. Can anyone help?
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Can Fizz transfers my phone number from my current provider (koodo)?Can Fizz transfers my phone number from my current provider (koodo)?
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SIMs not recieved?Please check why i did not get my 2 sims it is been ordered about 10 days ago
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For a voicemail greeting, how do I choose the "pre-programmed greeting"?I am currently trying to set up my voicemail but I'd rather not record a personalized greeting. Ins…
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Travelling, do I have to add funds to my wallet?Can I use the "pay as you go" option without adding funds to my wallet or is that mandato…
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When I call others, how do I set my name to appear on their telephone screen?When I call others, how do I set my name to appear on their telephone screen?Answered ✓ Closed Dan L. #6593 17 views 5 comments 16 points Most recent by Sylvain L. 20226 My Mobile
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I wanted to buy just one 3 dollar plan for speaking 60 min but it charged me doubleI wanted to buy just one 3 dollar plan for speaking 60 min but it charged me double i want to can…
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Does Fizz sell phones?This is prepaid phone plan. Where can i buy phone with sim card?
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Voice mail alert, often doesn't work, is this happening to others?On my phone Iphone 7 and my GF phone Iphone SE, we often have a voice mail but Fizz doesn't notify …Answered ✓ Closed Simon H. #6464 13 views 3 comments 15 points Most recent by Dominic L. #1933 My Mobile
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I can't connect to mobile dataHi! I got my new sim card yesterday and went through the sim installation. I can't connect to the m…Answered ✓ Closed Maryse L. #6600 67 views 6 comments 12 points Most recent by Stéphane B. 10644 My Mobile
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Can I share my data between phone and tablet ?I was wondering if it is possible to have an extra SIM in my tablet share the same data as i am usi…Answered ✓ Closed Bruno M. #2164 189 views 4 comments 11 points Most recent by Bruno M. #2164 My Mobile
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Why is your website so frustrating?It is EXTREMELY difficult to get in contact with a support representitive or to even submit a compl…
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Sim card blocked since 11:00 this morning - how do I unblock?New sim card blocked since 11:00 this morning - how do I unblock?
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Can I move Upgrades from one phone to another?I gave one of my phones an upgrade. I now want to move it to another phone under the same account.…Answered ✓ Closed Paulo B. #4590 3 views 7 comments 10 points Most recent by Dominic L. #1933 My Mobile
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Smart Watch - Kids watch with GPS, Sms, Chat supportHello everyone. I am considering to buy a Smart Watch for Kids, that support GPS location service, …
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How long are technical support escalations?I have been unable to click the make monthly payment button since I changed credit cards on my acco…
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MMS android?I can't send and receive pictures on my one plus 6t. even if I have a data plan and that my data is…Answered ✓ Closed Félix F. #4264 13 views 4 comments 9 points Most recent by Sonia G. #6376 My Mobile
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Incorrect time associated to an image sent via SMSWhen I send a SMS and another SMS with an image to one of my friends (not with Fizz), he receives t…Answered ✓ Closed Guillaume H. #6557 1 view 2 comments 7 points Most recent by Dominic L. #1933 My Mobile
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change my plan but it's not use?I changed my plan from out of data to 1GB last month and I received the letter confirmation, and to…
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Payed but account still frozen 5 daysMy payment failed so I made a payment on the spot my card was charged I even got an email and notif…
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My data internet is working half way, any help? REPEATBY ACCIDENT I MARKED PREVIOUS QUESTION AS ANSWERED AND THERE IS NO WAY TO UNDO. SO REPEATING HERE A…
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When will I be able to order a Fizz SIM to Barrie Ontario?I tried to order a SIM card but it says that is it outside the shipping zone. When will I be able t…
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My data internet is working half way, any help?I have tried to send myself configuration sms several time and installed and rebooted my phone, but…
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Call forwardingTwo days ago I used call forwarding for about 1 hour.After that every day the service switching on …
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When will upper management prioritize SMS service?This is a rant. Please add here your comments if you need SMS to work properly! Software developme…
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Why is there no service? Website says fully fonctional yet i cannot call or receive texts ect!Status of our services is not updated or is it just my phone that has no service at this moment????…
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Fake serviceThey said that fizz service is totally functional but not can' receive or make call intenet service…
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Can't place or receive phone calls. Tried everything suggested by Fizz on its help page. What's goinCan't place or receive phone calls. Tried everything suggested by Fizz on its help page. Data is wo…
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Usage on website issue?I have an issue where none of my usage is showing and it's telling me that I have no data left. Ca…