Most Recent Discussions
Internet
Archives for August 2021
Discussion List
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Home internet service is cutting outI did turn the internet modem off and back on and nothing works, please I want to chat with someone…
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My internet stopped working.My internet connection at home stopped working. I tried to restart the modem/routeur/reboot my com…
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Internet CancellationHi, I was wondering, if I unsubscribe from the internet plan, is it going to cut my internet right …
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Internet keeps disconnecting randomlyIt can happen once a day, and in the middle of conference call or while presenting , and it goes ba…
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Recently upgraded from 60mbps to 120mbps however my speed is still the sameOn August 5th I was supposed to start getting 120mbps internet however my speed is still the same a…
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My home address is not commercialHello, I would like to buy a wifi plan for my home, but when I enter my home address it says that i…
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Problems with modem accessing the internetI use my modem in bridge mode. My wifi router works great, but lately when my laptop or smart tv wa…
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I hate fizz worst customer service everThis is the third time they've broken their promises. They make me want to rip my hair out and slam…
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Consistent disconnects through wired ethernet connection, "Request Timed Out".Over the past three days straight playing video games through my wired connection to my fizz home m…
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Reschedule not workingHello, I originally scheduled an internet installation for August 12th. However, I rescheduled, to …
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Am I able to postpone internet installation for 2-3 months without losing promo offer?Hi, I am moving and have recently signed up with Fizz internet plan with the referral code promo f…
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Wifi router CODA-4680 Ap ModeHello, I would like to know if there's a way to put fizz router in AP mode. I found no setting for …
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my technician didn't arrive and it won't let me rescheduleSo my technician didn't arrive when he was supposed to, I received a notification later saying that…
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My technition didn't arriveThey were supposed to be here between 12-5, it's 5:30 and I've heard nothing. What am I meant to do?
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wifi modemHello, i had sent my wifi modem within the 15 days but it got returned back to me and i am going to…
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no sign of tech for installation!!hello tech is suppose to be here from 7h30 to 12h00!! it is 11h45 and no news. how can i get a hol…
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Block devicesI’m unable to locate the block devices or reach the chat customer care on the exclamation mark.
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WiFi box connects to devices, but simply gives out zero signal.The router in our flat was setup around 4 months ago and worked perfectly, no problems. However, up…
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My home wifi is very slow, not sure how to fix it.Hi Fizz Community I live in central Montreal and have a Fizz 120 mbps home wifi plan. However, I'm …
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No internet - followed all reboot stepsInternet suddenly stopped working today. I rebooted the modem 4x and then reset to factory settings…
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No technicianI waited the technician for the whole day and did not receive any phone call from fizz. But today I…
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Moving questionI apologize if this is a stupid question, butI’m moving tomorrow and in my rush to get things done,…
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Intermittent outage with DNS Probe Started errorI get intermittent outage (at least once per day) for 5 minutes during which I get "DNS Probe …
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Internet Speed is very lowI just got Fizz installed with the 120Mbps DL / 20Mbps UL plan. When performing speed tests, the DL…
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Cannot apply upgrade bonus on home internet planI just ordered a home internet plan. After the subscription, I tried to apply the upgrade bonus to …
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Does Fizz reuse Modems for new Customers?I recently subscribed to Fizz Internet and when i got my Modem package, the tape that enclosed the …
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My modem randomly reboot few times recently !!How can I get the modem log file. I did not know why it randomly reboot , I lost all of internet …
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Installation --- technician did not show up???Hello, I believe that the technician did not arrive for my installation that was scheduled today. …