Returning modem

cassandra R. #25210

I forgot to send back my modem in time. I dont want to be charged. I’ll send it back on tuesday.

Whizz

Hi @cassandra R. #25210 ,

No worries, even if you will be charged for the modem, once it reaches our HQ you will be automatically refunded the sum taken for not returning it in time.

Thank you very much for your understanding, patience and collaboration.

Have a good one!

Andrei

Dapfizzer

@cassandra R. #25210

I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

Dapfizzer

You can also do it on Facebook: https://facebook.com/fizzca.