Most Recent Discussions
Internet
Archives for January 2021
Discussion List
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No internet with personal router ?Using personal router instead of the one supplied. Followed the instructions to use your own router… -
Anyone else getting a different reading from the app?Hey guys, I contacted customer service already regarding my unstable/ultra low residential internet…
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Reward after reaching level 5I have just reach level 5, I don't see the 2$ rebate on my internet rewards. Is it normal?Answered ✓ Closed Bruno N. #4486 371 views 7 comments 17 points Most recent by Quang D. #10622 Internet
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Can the upgrade of the internet speed be effective now, because of COVID-19?Since we are confined, we all have to "zoom" at the same time. I have a family of 5. It l…
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how much for the plan including taxes?Hi there! I'm new and I would like to ask you how much would the plan of $45 will be with tax.…
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Already took a payment 15 days before my first day of using.....They already took my payment 15 days before my services start.... is it normal ???
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Can I change my modem location inside my house?The modem is currently at a lower level from our offices in our house. I would like to know if ther…
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Egctelecom cable unlimited internet 30mbs for 34.99Hi, Egctelecom gives me 30 mbs unlimited cable internet free modem and connection for 34.99 for a…
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Payment failed but my credit card is working and was successfully added. What's wrong?I've been trying to make a payment for 2 days and I keep receiving emails from Fizz saying my … -
Would like to chat with an agent?Broken modem, want to schedule appointment with tech
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Bonus only valid for 2 years?I keep seeing that ''bonus are valid for 2 years'': does that mean that the 1$ …Answered ✓ Closed Sebastien C. #37494 2 views 1 comment 6 points Most recent by Sebastien C. #37494 Internet -
change plan before installation?I Just signed up for 15 Mbps but would like to change it to 30. Installation is 3 days from now. Ho…
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Micro cut internet wifi?Hi guys Do you guys have micro cut ? I can see it only in online games, on my phone. I get disconn…
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Can i keep my current internet provider until Fizz is activated at my address ?Can i keep my current internet provider until Fizz does work at my address ? I want zero interrupti…Answered ✓ Closed Hoang T. #38498 14 views 2 comments 12 points Most recent by Hoang T. #38498 Internet
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I have no outlets in my unit and Fizz is available at my location.What happens if I can activate my internet in my apartment but there are no Fizz-Videotron outlet a…
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My downstream is flashing for the past 2 hours! I already reseted the modem and nothing worksHow can I solve this or contact someone at fizz... today is a work day. no one can afford not to ha…
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our internet is down, we tried all the solutions, rebooting, factory setting, can anyone help?our internet is down since yesterday, and none of the solutions work, we tried rebooting, checkin…
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Wifi channel changes at 4 am?I've set my WiFi 5G channel to 165, 20 Hz, which is unoccupied by anybody else. I've turn…
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why i cant see my appointment schedule in my profilei created an account and schedule an appointment for January 7th 2021 to switch my internet to fiz…
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How to connect to Fizz internet if not available ?I tried to connect to Fizz internet but I'm not lucky....based on search by my address. Is th… -
Trying a higher speed on a trial basis?Can I try a higher speed on a trial basis?
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Can't register for a plan, the website just spins at various points and I never make it to the paymeI have tried different browsers but I never get to complete my application for internet services. I…
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Reschedule appointment with techneed to reschedule my appointment for my technician, how do i move forward??
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installing a routerplanning to buy and install a TP-Link AC1750 router on my basement/office. Using Fizz mode-router a…
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My modem won't update and setup...My new fizz modem just won't update and setup....