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About my account
Archives for December 2020
Discussion List
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I cannot add my son as a contact even though he is listed as "The full experience". Help?I am trying to gift my son data, but cannot add him as a contact. I have searched all the FAQ and …Answered ✓ Closed William B. 81510 12 views 3 comments 16 points Most recent by Emmanuel S. #36497 About my account -
account activation?the first time i try to add my cc on my account i always get a declined message?
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how to add a name to my account?there is a way to add someone to my internet account? I want my internet bill will be on to names
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I need receipt of the paiements ive made for my expenses. How can I get it?I need receipt of my paiement sAnswered ✓ Closed Sebastian O. #29684 2 views 11 comments 16 points Most recent by StefanM About my account
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can i pay late this paymentcan i pay later on jan 2
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Logout is too agressive on fizz.ca?Is it just me or do you have to sign in often when navigating fizz.ca, especially in my account I f…Answered ✓ Closed Emmanuel S. #36497 94 views 6 comments 8 points Most recent by StefanM About my account -
Swapping Perks?One quick question: Am I correct in assuming that I have to wait to swap an "Upgrade" unt… -
This contact has already been added?Hi, every time I try to add a new contact, I get the message that the contact has already been adde…Answered ✓ Closed James L. #18826 1 view 2 comments 9 points Most recent by StefanM About my account
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New features I would like to see in 2021What new features you would like to have, hoping that Fizz can be inspired by our requests Me I ho… -
Endless loop when trying to load "Transaction history". Is there another way to view my invoices?On Fizz.ca, when view "My plans", I click "Transaction history" but it endlessl… -
Changing plans and having the 4gb optionI want to have unlimited texting, calling ( in canada), and 4gb of data. I am working with a 40$ bu…
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Referral....?So I purchased a sim card for my father and one for my wife through my account. am I out of luck fo…
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mistake in my adresshello i have ordered internet insulation and have made light mistake in apartment number by one nu…
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Why was I charged twice this month?Hi there, I was charged twice this month (December), and also, I cannot find the Fizz help chat any…Answered ✓ Closed Alex P. #37709 3 views 2 comments 4 points Most recent by MichelP About my account
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Unable to make manual paymentSo Xmas day and the payment for whatever reason was not processed through my account even though it…
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Online Invoice not Available ?Invoices cannot be viewed from within the account. The browser freezes when requesting a copy of in…Answered ✓ Closed Domenico M. #37679 63 views 2 comments 6 points Most recent by sman About my account
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Paiement failed but credit card in good shape. Issue with Fizz?Email received earlier today mentioning that my paiement failed. However, my CC is in good shape an… -
Can you manually process my payment?How can I manually pay my bill? I tried to update payment last night but payment still wasn’t remov…Answered ✓ Closed Rebecca A. #37643 149 views 3 comments 7 points Most recent by Rebecca A. #37643 About my account
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Rewards add on ?Hello, What happening when you do à rewards add on? Is it a permanent perks like a free modificatio…Answered ✓ Closed Jean-Benoit O. 13 views 5 comments 10 points Most recent by So_AR About my account
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forum kudos ?can i get 20 kudos on english forum and 20 on french forum or its only 20 total ?Answered ✓ Closed marcel P. #35931 13 views 10 comments 27 points Most recent by Sharpie22 About my account -
reactivate my sim?im unable to reactivate my sim after it has been inactive for 1 day? -
I need to merge my Home Internet and Mobile plan, need to know how to do it?I need to merge my Home Internet and Mobile plan, need to know how to do it? Need to know the exact…Answered ✓ Closed qiang Y. #32760 59 views 5 comments 17 points Most recent by MichelP About my account
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Cannot add contactHello, I can’t seem to add a contact to my profile. The other use has the full experience in his pr…Answered ✓ Closed antoine F. #37369 118 views 5 comments 23 points Most recent by MichelP About my account
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Cancel Internet, but add Mobile forfaitHi there! Since I'm moving out of my current apartment and back to my parents for a short while, I …
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Invited user cannot login after accepting invitation?I invited by email user under one of my plans, I see record about it under Add users in my plan. Us…Answered ✓ Closed Alexander P. #36865 3 views 2 comments 9 points Most recent by Whizz About my account
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Referal bonus not paie ?I'm suposed to have 80$ balance and my referal bonus is only at 40$..
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Configure your privacy preferencesYou should configure your privacy preferences to Private Memberships or Incognito to protect your p…
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Name on statementIs it possible to get a receipt/statement with my name on it and not just a clients number ?Answered ✓ Closed Peter S. #37113 75 views 4 comments 17 points Most recent by So_AR About my account
