New features I would like to see in 2021
Mike
Posts: 21,688 ✭✭
What new features you would like to have, hoping that Fizz can be inspired by our requests
Me I hope Fizz would bring these
For mobile
- Wifi calls
- Visual voicemail
- Calls outside of Canada and the US
- Possibility of giving, within the same account, data to a plan without data
- Modify the voicemail menu to improve it
.
For residential internet
- IPTV (minimum news channels)
- Possibility of using a personal modem (like other providers, give 2 or 3 models)
.
For both services
- give us at least 1 day of grace if there is a problem with the payment, or anticipate the payment by one day
- A private page in our account to see the service status in real time of so
- Highlight the referral code, maybe before the total
- Have a code for each plan for data exchange without the need of sending the phone number or email
- Empower first level customer service
.
They're not in order, and what you would like to see?
Me I hope Fizz would bring these
For mobile
- Wifi calls
- Visual voicemail
- Calls outside of Canada and the US
- Possibility of giving, within the same account, data to a plan without data
- Modify the voicemail menu to improve it
.
For residential internet
- IPTV (minimum news channels)
- Possibility of using a personal modem (like other providers, give 2 or 3 models)
.
For both services
- give us at least 1 day of grace if there is a problem with the payment, or anticipate the payment by one day
- A private page in our account to see the service status in real time of so
- Highlight the referral code, maybe before the total
- Have a code for each plan for data exchange without the need of sending the phone number or email
- Empower first level customer service
.
They're not in order, and what you would like to see?
23
Answers
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Hi, Mike
You have good suggestions.
For me:
For the internet: IPTV if it's possible.
And the most important:
empower first level customer service16 -
I’d love to have wifi calls and IPTV! Is there a way to make fizz aware of our requests?17
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Your points are great, Mike! I agree with all of them. I would love to see Fizz introducing eSims and the possibility of porting non-Quebec phone numbers. Maybe Amex support, that would be great too.17
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Nice Suggestions Mike, In mobile i would like to see
1.- Modify the voicemail menu to improve it, get rid of the ultra long introduction, more voice mails to store.
2.- Calls outside of Canada and the US, or reduce the fee for the US.
In the Internet section.
3.-Possibility of using a personal modem (like other providers, give 2 or 3 models/choices).
Happy New year to you All.
16 -
Hello Mike,
Agree with the voicemail menu, needs to be improve. otherwise Fizz is great for me. Have a great day17 -
Hi Mike, for me, improve voicemail menu!!! I have a hard time getting used to it!!!17
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I think you pretty much summed up what can be improved! I don't have anything else to add.14
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Oh, one thing I forgot to mention: Make the SIM cards available in a Couche-Tard in the Ottawa region
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Mike, you said it all! i hope Fizz will take notes of your suggestions.9
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IPTV would be cool!6
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Great points!6
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Mike, great article with cool ideas.
I would like to be pleasantly surprised!
Happy New Year to all!7 -
IPTV Thank you!5
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Those are all awesome recommendations4
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I would love to see more options when you setup your monthly plan.
For voice I would love to see like 3 levels of minutes included: 100 / 300 / unlimited.
Also for SMS I would do 3 options.
I would love to see the WifiCalling on Fizz.
If we have LTE+, I hope will have 5G on Fizz too.
All the best and Happy New Year friends !3
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