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About my account
Archives for October 2020
Discussion List
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American Express card not work?Can I use an American Express card to checkout? -
Does amex work?I’m trying to checkout but my card is getting declined. I have an American express card?Answered ✓ Closed clementine B. 11 views 7 comments 10 points Most recent by MichelP About my account
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There are 4 charges on my MC for 26,97 which I did not make Why?Please check this and remove these charges. I did NOT MAKE THEMAnswered ✓ Closed John W. #33321 1 view 7 comments 10 points Most recent by LemonHead About my account
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i have 3 services and i need 3 credit cards to pay each one why?the credit card expired i received new card and it will not allow me to put the 3 services on one c…Answered ✓ Closed stephen W. #3594 1 view 7 comments 14 points Most recent by Daniela P. #33065 About my account
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Where can i find my referral code?I’m trying to invite a friend but i can’t find my referral code. I followed the steps outlined on f…Answered ✓ Closed Hussain A. #33245 1.3K views 5 comments 12 points Most recent by Daniela P. #33065 About my account
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Unlink social logins to add a password?Hi! I created my account and used Google+ to connect to Fizz. At the time I thought it was a good i…Answered ✓ Closed camillebc 2 views 2 comments 11 points Most recent by Julien C. 19625 About my account
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Why are there no Geek levels in my goals?As seen in the photo, Geek levels are not present in my goals section! Am I the only one in this si… -
How can I find my questions in this forum?I came back here to see my questions, but I don't know where to search / find them. Can you help?Answered ✓ Closed Daniela P. #33065 1 view 7 comments 24 points Most recent by Manny L. About my account
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Did you receive your perk?Fizz sent an email mentionning a 500mb perk. Did you receive it? I am still waiting for it to show …Answered ✓ Closed franknitz 11 views 15 comments 23 points Most recent by Michael P. 72994 About my account
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features requested ?here is my wish-list to improve fizz service: some missing features, lack of security, UX to stren… -
Do I have a chance to contact Fizz during weekend?Hi everybody. To contact Fizz by chat, I found this on Fizz page: "Our business hours. The cha…Answered ✓ Closed Daniela P. #33065 23 views 8 comments 18 points Most recent by Alzhi About my account
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How do I access my account when the email address is wrong and there is no chat bubble?I am unable to access my account as the email address was wrong and so my wifi doesn't work as I ca…
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Didn't receive one of my sims?I ordered two sim cards, and i ended up receiving one of them, i saw it outside of my building stuc…
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Why did you charge me three time for this month payment?Why did you charge me three times for the month of september?Answered ✓ Closed maxime T. #32959 1 view 6 comments 19 points Most recent by So_AR About my account
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Please reconnect my service?I got a new credit card, forgot to switch my fizz account to the new one. My service was cut off. I…
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Another surprise perk from Fizz?Hello all Did everyone receive their 500 Mb perk today? Thanks to Fizz again! -
two SIMS one account?Ive already got a plan / account with Fizz. My son would like to move over from Lucky, but since Im…
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What pin should i use to read my vice message ?What pin should i use to read my vice message ?
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Data problemI paid my monthly bill but cannot get access to data and calling
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Contact customer service?How do I get the green bubble to appear so I can chat with a representative? I went on the solution…Answered ✓ Closed Patrick C. #32717 832 views 7 comments 19 points Most recent by Whizz About my account
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How do I earn points to increase my reward level?I am missing 147 points to get to level 4 and I am not sure how to go about it. What is the best wa…Question Closed Patrick C. #32717 31 views 0 comments 25 points Most recent by Patrick C. #32717 About my account
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Payment problem for my default credit account?Hi, my own canadian credit card is expired, so I use my friend's credit card to pay for my bill. I …
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Guru needs 20 best answers ?Wondering if french and english best answers cumulate together.Answered Closed Jacqueline E. #31442 1 view 10 comments 25 points Most recent by Mastaiso About my account -
The Fizz deducted 3 times for this month payment, but still told me the payments is failes.Fizz had deducted from my credit card 3 times of this monty payments, How I could get my money back?Answered ✓ Closed Sophie S. #32612 1 view 3 comments 16 points Most recent by Whizz About my account
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Am I not allowed to pay for my mom's account using my credit card?I want to pay for my mom using my credit card, but the payment keeps getting declined. Is it becaus… -
I have a 2G monthly plan. but since August, a 10G monthly plan has been added without my knowing andI already have a 2G monthly plan. but since August, a 10G monthly plan has been added without my …
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No option to add a new feature?Hi, My new cycle begins today. I have been trying to add international calling starting today . But… -
Disconnection in my mobile and home internetI recived a message to change my payment metode last night. I've changed it but my mobile and inter…Answered ✓ Closed Mohammad K. #16465 1 view 3 comments 11 points Most recent by Whizz About my account
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Why did i got charged for no reason on one card?So I was trying to set up an internet plan with my visa. Everything went well except the last step …Answered ✓ Closed CARLOS P. #32430 41 views 5 comments 17 points Most recent by Whizz About my account
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how can I add money to my wallet?I need really nedd help to ckeck this out.Answered ✓ Closed Jean-Charles B. #25618 11 views 4 comments 15 points Most recent by MichelP About my account
