Contact customer service?

How do I get the green bubble to appear so I can chat with a representative?
I went on the solution hub and searched for my issue and it still did not appear.
Thank you for your time!


  • So_AR
    So_AR Posts: 776
    Something I find it tricky to find it also
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,720
    Have you been able to chat yesterday with the Fizz customer service?
    To chat without problem:
    First, log to your Fizz account.
    Click on:
    Click on the green chat bubble when you see it down to the right of the page.
  • I’ve been communicating with Fizz via Facebook and they reply back within minutes.
  • Whizz
    Whizz Posts: 9,380
    Hi Patrick,
    You can contact us on Live chat by using any of our FAQs in the Solutions Hub, such as this one:
    You just need to access an FAQ, scroll through it and after 10-15 seconds the chat bubble will appear in the bottom right corner of the page.
    Here you can find more information about how you can do that:
This discussion has been closed.