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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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SIM card activation for a broken SIM card?I just purchased a sim card for replacement and I entered my activation code but it brought me to a… -
Extra Data Anyone??Hi lovely community! I see now I'm short in data, if someone would like to gift me some I would rea…
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I don't have access to calls/texts; can I receive assistance?TLDR: I entered the wrong PIN/PUK code too many times on the SIM card and now I have no access to m…
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Cant transfer my sim ?So my phone got stolen and i deactivated my sim card, ordered a new one, then clicked on activate y…
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Je ne recoit pas le sms de confirmation pour me connecter sur mon compte capital one, c'est normal ?Je ne recoit pas le sms de confirmation pour me connecter sur mon compte capital one, c'est normal …
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Cannot access networkHi I cannot use the 3g on my phone, Sms do not go through but calls works. Help me please. Just a…
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error in plans systemI have Unlimited/ Minutes Canada wide, Unlimited/ Text messages, 1Gb of data Canada wide but if som…
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Option 5$/1gigabyte ?The 5$/1gigabyte travel option for latin america allows for 1 gigbyte per month? 1 gigabyte per da…
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Lost 1st sim card, new sim card won't work after online activation!!!I lost my 1st SIM card and activated a new one but nothing is working now. I tried to renter the ac…
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Payment taken why do i need to reactivate my sim card?Payment taken why do i need to reactivate my sim card? I do not have my reactivation code and it is…
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Does a visit to my Fizz account on mobile data count in my data consumption?When I was with Virgin Mobile and visiting my account from their mobile app, the data was not charg… -
Why don't I get any incoming calls or texts?Not receiving incoming texts and calls
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Guys its time to give up, LOOK what Fizz just told me?Just got this from Fizz, not anywhere near a solution
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US 60 Minutes add on does it expire?how does the Travel talk add on work does it have an expiry date after first usage. ex: i traveled … -
Travel add-on?Quote : "A Travel Add-On is an Add-On to your monthly plan that allows you to use data and min…
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After 2 weeks of communication with Fizz and Fido, to make a portability, I'm exhausted. I feel likeWhy after 7 times of portability try by Fido my number is blocked by Fizz!?? Fido says there this m…
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How do I get my SIM card? Planete courrier says it left it at the door yesterday, but it is nowherePlanete courrier says it left it at the door yesterday, but it is nowhere to be found. I chatted wi…
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telephone 438 pas dans le forfaitAppel impossible a un numéro 438. Message précisant que cet appel n'est pas dans le forfait, alors…
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Text not delivered ?I'm not able to send texts anymore. (French and English response are fine ) -
What to do next ? Apn is set up. network and internet not workingI set up the APN with the information provided by FIZZ. However it is not working. I know that my p… -
Changed my plan last month, now I only see rollover data available. Is this normal?Nothing regarding my new plan (Canada wide coverage instead of Quebec only, 8 gigs instead of 4) is…
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Do we know if RSA security tokens are part of the "cannot receive text messages from corporations" kMy office uses RSA security tokens sent by SMS to login to the mainframe. I am wondering if there w… -
I have unlimited calls+data Canada wide. Can I use my data in USA? If not, what are my options?I have unlimited calls+data Canada wide. Can I use my data in USA? If not, what are my options?
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Need help to unlock Fido iPhone ?Dear I have got Fido iPhone 6s plus I have been activated with Fizz. I just find out that my iPhone…
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Billing CycleHere is the answer to the billing cycle following a chat with Fizz: If you sign up on day #D of a g…
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