Unable to receive SMS or MMS?

Jose L. #373
Jose L. #373 Posts: 69 ✭✭
in My Mobile
Anyone else having issues with texts today?
APN settings are fine and I am able to send both SMS/MMS but not receive them.
I am in the Montreal region

Answers

  • Patrick T. #1461
    Patrick T. #1461 Posts: 62 ✭✭
    No problem here.
  • James M. #1533
    James M. #1533 Posts: 88 ✭✭
    Be sure to contact support about this because this is not normal. Good luck!
    •—————• Version en Français •—————•
    Assurez-vous de contacter le support à ce sujet car ce n'est pas normal. Bonne chance!
  • Jose L. #373
    Jose L. #373 Posts: 69 ✭✭
    Took a few days but now it is fixed.
    Had to open a ticket with Fizz to resolve the issue
  • Kyle C. #853
    Kyle C. #853 Posts: 101 ✭✭
    If you're on Android, try what I did: divide the APN in 2: one for your data and 1 for your MMS
    Data:
    Name : fizz
    APN: mobile.bm
    Mmsc: leave at not set or default
    MMS proxy: leave at default or not set
    Mcc: 302
    Mnc: 500
    Apn: type: default,sill
    Apn protocol: IPv4
    Apn roaming protocol :IPv4
    Mms
    Name : fizz mms
    APN: mobile.bm
    Mmsc: HTTP://mms.mobile.bm
    MMS proxy: MMSproxy.mobile.bm
    Mcc: 302
    Mnc: 500
    Apn type: mms
    Apn protocol: IPv4
    Apn roaming protocol :IPv4
This discussion has been closed.

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