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My Mobile
Archives for January 2021
Discussion List
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How do I share data with friends?Hi I want to share data with my friend but I don't know where to go?Answered ✓ Closed Marina R. #37793 21 views 0 comments 9 points Most recent by Marina R. #37793 My Mobile -
Account closed but payments still withdrawn from my credit cardHow can I get these withdrawals to stop?Answered ✓ Closed Stephane L. 54489 1 view 3 comments 11 points Most recent by Marina R. #37793 My Mobile -
SIM card not received. can you send me another one?I ordered my SIM card but I never received. I called the delivery company which told me the sent it…
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Gift data error?I get this error when I put my friends phone number to start gifting: "_shortcode.SOURCE_PRODU…
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when i can use my refferal bunos points?hello i ordered my sim and registered it on december 2020 .. so i get bunos points of $50? or $60. …
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Missing sim card bug on app?Does any one had this problem before. I'd install YouMail on my mobile and there the error id get. … -
Name on accountCan I change the name on my telephone number?
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"See usage" page not loading - No solutions working?Posting this again since we can't reply to other threads. People have been copy pasting solutions l…Answered ✓ Closed Dominique N. #39657 1 view 5 comments 16 points Most recent by Dominique N. #39657 My Mobile
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you have lost your data connectivity because you left your home network?I'm outside of Canada, and I keep getting "you have lost your data connectivity because you le…
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Extended coverage problem on one specific Bell Mobility cell tower?I have a problem on extended network that seems specific to the Bell Mobility tower located on the …Answered ✓ Closed Raynald D. #39700 121 views 6 comments 16 points Most recent by Raynald D. #39700 My Mobile
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My phone is heating up when I am using Lte data instead of wifi . Why?I was using Lte data this days at home cause the internet wifi service was down. I used the phone f…Answered ✓ Closed kokoboko 1.9K views 6 comments 21 points Most recent by Michael B. #2463 My Mobile -
What's fizz email?I paid for a SIM card and I never received it. What do I do I need my SIM card that I paid for ther…
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Service doesn't work in my area?Hello i live in London ON. and was gonna transfer to fizz but its saying FIZZ doesn't work in my ar…
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Sim not supported but phone unlocked...Hi!, got my confirmation email for the transfer of my number. Got the text message from my previous…Answered ✓ Closed raphaelle R. #39680 11 views 3 comments 17 points Most recent by raphaelle R. #39680 My Mobile
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Want free data?Looking for someone in need of data. I just happen to have too much on my hands right now.Answered ✓ Closed Jacques V. #3563 1 view 3 comments 22 points Most recent by Nick M. #14999 My Mobile
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charged the monthly amount for one week of usage as I ported my mobile number from fizz & Should getWhy fizz charged the complete monthly subscription charge for one week of usage as I ported my mob…
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I have an extra 500MB to giveawayHello Fizz community, I have another 500MB to offer , if anyone needs it. Just PM me your phone num… -
Can't see data usage - Page loads foreverI'm new to Fizz, just trying to see my current usage. When I click on details under the My Plan pag…
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View my current data usagemy data usage is no where to be seen in my account, my plans, my profile or overview
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Confused about 'Coverage Areas' and International call plan - help?Hello! I'm rather confused by coverage zones and international calls. Since we're in a pandemic and…
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How do I keep my number?My account was recently de-activated due to payment. I would like to re-activate it and keep my pho…
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Data errorI got 2 phones registered to my fizz account and I bought 4g for the wrong cellphone by error. How …
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Historical usage report not available before december 2020error when i tried to click on usage report before december
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Can't add a new contact to gift a perkI wanna gift some gigs I won't use, but I am not able to add a new contact via "Manage my Fizz… -
Will Fizz send a nanoSIM for an IPhone?I am thinking of purchasing an IPhone X, so I will need an nanoSIM. It is possible for Fizz to send…Answered ✓ Closed Julie M. 86066 72 views 0 comments 12 points Most recent by Julie M. 86066 My Mobile