Historical usage report not available before december 2020

andre G. #39598

error when i tried to click on usage report before december

StefanM

Have you tried incognito mode? I could download it yesterday

Fizzy

Hi Andre

This function is new. It was introduced earlier this week. Please bear with Fizz while they work out these bugs.

If the problem continues, you may report it to Fizz support:
https://fizz.ca/en/contact-us

kokoboko

Excellent decision to implement this monthly usage report . Great job and thank you for hearing us Fizz !!!

Justin

Hi Andre,

Yes the new feature from FIZZ just show the last cycle of use. I'm sur they will fix it.

You can have your daily use with your phone in settings. It's not that clear but it will give you a good idea.

Have a nice day.

kokoboko

I am so happy that finally they listen to us and implement it ! Good job to listen to your customers !

Whizz

Hello Andre,
Sorry for the situation encountered.
Can you please try from an incognito mode as our community members suggested?
Please contact us in private if the situation persists in order to help further. Here you can find the ways to reach us: https://fizz.ca/en/contact-us
Thank you for your patience. Have a great day!
Adelina