Most Recent Discussions
Internet
Archives for November 2020
Discussion List
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I am moving to a verified service location, do I still need an appointment for moving my internet ?I am moving to a verified service location, do I still need an appointment for moving my internet ?… -
Is there an internet outage in Montreal ?My internet has been down since 3pm Monday November 16th 2020. Anybody else having this issue ?
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two internet provider?i want to have my own internet at my parents, because we're alot in the family and at the same time…
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How can I schedule installation w/ the technician if website says service is unavailable? VideotronHow can I schedule installation w/ the technician if website says service is unavailable? Videotron…
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Technicien didn’t comeThe time range is 7:30-12h and he didn’t call.
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What is the procedure if move too another appartment, do I keep my modem and plug it on the wall andWhat is the procedure if move too another appartment, do I keep my modem and plug it on the wall an…
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Major speed issue in Gatineau?Hi, I'm in the Ottawa/Gatineau area and getting major speed issues in the evenings for the last mon…
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Wifi Range extender with Fizz router ?Hi Everyone, I just subscribed with Fizz and thinking of having a wifi range extender to cover some…
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Payment with no Internet ServiceHI, Payments have been made to my credit card even if I don't have Internet.
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Change the modem nameHello! I've noticed that my router name, when plugged in with an Ethernet cable, is not named the s… -
Home internet problemHi, I have been experiencing some problem with my fizz internet for the last 4 days. I have some v… -
How to setup a 5Ghz only wifi connection on the Fizz modem?Hi! How do I setup my wifi so I have a connection that is only 5Ghz? It's unclear on the fizz modem… -
How can I cancel internet if the main user left the appartment?My cousin left our appartment earlier this summer without changing the (Fizz) Internet setting. He …
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Paid for data and did not received?Paid for added data. Where is it?
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Switching from 5Ghz to 2GhzI am trying to connect a smart light bulb to the wifi, which requires it to be set at 2.4 GHz. I th…
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200/50 plan, upload capped at 33.Upgraded a week ago to the new plan. Did all the basic steps (power cycles, direct RJ45 to the rout…
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Ethernet and Wi-Fi down?There have been some power outages in my neighborhood recently. Since then, my Fizz modem-router ha… -
Modem LAN port speedI know that the Hitron modem/router supplied y Fizz is capable of 1G LAN speeds according to the sp…Answered ✓ Closed Mohamed E. 71267 1.1K views 2 comments 20 points Most recent by Chris_RefCode_AKTFR Internet
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Unable to update the Modem Password?What a total nightmare it's been. I am unable to update my Modem password. They only I can update t…
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Hi, i was wondering do i have to cancel my previous internet company(Altima) before i set an appointMy Previous company was Altima telecom(Cable with videotron)Answered ✓ Closed Kevin C. 77373 446 views 5 comments 19 points Most recent by Michel L. 77436 Internet
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Speed of the Internet today is very disappointingThe speed of the Internet today is very disappointing. I work from home and I would like to know if…
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Does Fizz and videotron have simultaneous outagesCan switching to videotron fix outage problems that I have with fizz or are they all linked and res…Answered ✓ Closed James D. #35198 21 views 2 comments 20 points Most recent by Chris_RefCode_AKTFR Internet
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"Could not communicate with your google home" issue. Anyone?Hello. I just got my new connection and have issue connecting my google home to WiFi. My google hom…
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payement methode?Hi Dear, My Name is Elhamsadat I signed in Fizz and chose my internet plan and scheduled a meeting …
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Internet connection stoppedI had an unsuccessful payment, so I ended up paying my monthly plan with a different card. My inter…