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About my account
Archives for March 2021
Discussion List
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Refferal didn't work while subscribingHi, I am new to fizz and a friend of mine sent me a link to subscribe to Internet with his referra… -
No referral bonus ReceivedI have referred my friend to Fizz who has her account opened and it's been over 6 months but none o…
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Why "gift" button is inactive?I wanted to transfer some data to my friend but noticed that the "Gift" button is inactiv…Answered ✓ Closed Min W. #29380 61 views 5 comments 0 points Most recent by StefanM About my account
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A payment has been charged to my credit card for no reasonHi, I have ordered my SIM card on janurary 12, 2021. I activated it on Februrary 26, 2021. The prob…Answered ✓ Closed fredericveillette 23 views 3 comments 1 point Most recent by Dgjf About my account
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why am i not getting points anymore?I have been logging on daily to like people's posts to get points to level up but recently leaving … -
Answered ✓ Closed Naomi A. #3124 31 views 4 comments 0 points Most recent by Justin About my account
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How can I add another sim card with the same fizz account?so I want to buy another sim card on fizz after I brought one already but I can't seem to find a wa…
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Kudo still works?I've just realized that there has been an update for the community hub. Is a "like" equa…Answered ✓ Closed Dylan S. #40727 54 views 17 comments 3 points Most recent by MichelP About my account
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How to change my email addresshi guys, I am trying to change my email address, which is not possible from the interface. I read h…Answered ✓ Closed Stephane D. #38284 80 views 14 comments 0 points Most recent by Seu_Madruga About my account
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Not able to Logging in from my Android Phone.Hi, At the time I"m trying to login to my Fizz account the login button is disabled. That occu…
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why cant i see my phone detailseven though my phone is workingAnswered ✓ Closed Naomi A. #3124 45 views 13 comments 1 point Most recent by StefanM About my account
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Off to a good start(!)Hello, after 6 months trying to convince my husband to ditch Telus and move to Fizz, finally manage…
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Number next to my name, while others don't?I'm curious to know why I seem to have an ID number next to my name, while others don't. Any ideas? -
double paiement feb 28th ?i received an email on feb 28th saying that my card was declined but in fact i was charged twice, p…Answered ✓ Closed FRANCESCO F. #37539 113 views 3 comments 7 points Most recent by Kariann About my account
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I was advised my payment failed, but my account is showing I was charged twice. Is this a Fizz issueI know there have been multiple questions on this matter, but I want to make sure that I am not lef…
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Payments and double payments?They will cut my phone line if I don't pay they sent me an email they took 2 payments already i hav…Answered ✓ Closed Louise C. #41657 194 views 7 comments 20 points Most recent by Kariann About my account
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Why double payment?I received an error message asking me to update my payment details. When I go to my bank account I …
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two payments ?I had a double payment today + an email saying that the payment didn't go through. Trying to find t…Answered ✓ Closed Alex C. #41726 43 views 6 comments 21 points Most recent by Kariann About my account
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Could I get some help levelling up? Thanks a lot!Please give me a kudo. Any suggestions on levelling up fast would be nice too. TIA.
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Payment faliure notice but charged twice?I understand that this is a wide spread issue. However will we all get cut off at 10 pm? Also will …Answered ✓ Closed karine D. #41734 2 views 6 comments 8 points Most recent by Jean B. 15359 About my account