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Archives for May 2020
Discussion List
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Why am I not able to change the payment method?I want to add a new credit card, but after I enter all its information, it doesn't accept. Each tim…Answered ✓ Closed HEMLATA 1 view 4 comments 20 points Most recent by Olivier R. #3666 About my account -
How do I activate badges that I have earned but have not been unlocked?I have been with Fizz for over 6 months but my dinosaur badge for 6 months has not been unlocked. I…Answered ✓ Closed Matthew H. #23121 1 view 3 comments 18 points Most recent by Olivier R. #3666 About my account
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Is it possible to get last lvl of rewards just giving and receiving kudos (the hearts)? how many kudIs it possible to get the last lvl of rewards just giving and receiving kudos (the hearts/likes)? h…Answered ✓ Closed Emmanuel P. #22886 1 view 3 comments 22 points Most recent by Olivier R. #3666 About my account -
Suspicious charge on credit cardI was charged for a Fizz internet fee on my credit card while I have only a mobile plan...Answered ✓ Closed Pietro C. #23085 12 views 5 comments 10 points Most recent by Whizz About my account
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Activation Pending even though SIM works. What shall I do?I manually inserted APN data and my SIM works, I can make and receive calls and surf the internet. …
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why the charge is found in my credit card?1-Just to make clear the fact that I need to jump over several pages to be able to ask you a questi…
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Can I gift a perk that gives 10$ off home internet if I only have a mobile plan?I received two perks giving me 10$ off home internet. I have a mobile plan but no internet plan. My…Answered ✓ Closed Jan M. #23061 22 views 3 comments 21 points Most recent by SorryNeverAgainFIZZ About my account
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how can i get rebateshow can i get rebatesAnswered ✓ Closed Ismail S. #23029 1 view 2 comments 10 points Most recent by TheMMc About my account -
how can i get gift cardshow can i get gift cardsAnswered ✓ Closed Ismail S. #23029 143 views 5 comments 8 points Most recent by TheMMc About my account
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how can i points fasthow can i points fastAnswered ✓ Closed Ismail S. #23029 11 views 3 comments 7 points Most recent by KingKong About my account
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how can i get badgeshow can i get badgesAnswered ✓ Closed Ismail S. #23029 1 view 1 comment 10 points Most recent by Logan2020 About my account
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Why did my plan changed when I reactivate my account ?After I reactivate my number my plan changed and I have to pay more
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Can anyone tell me how long it takes to get to lvl 5 and rewards available if I only have home interCan anyone tell me how long it takes to get to lvl 5 and rewards available if I only have home inte…Answered ✓ Closed Emmanuel P. #22886 11 views 7 comments 16 points Most recent by Whizz About my account
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Any tips/tricks on leveling up your Fizz profile?Feel free to share your tips for anyone who may come across this. Personally, I've noticed that ref… -
I have triéd over and over again to confirm my cancellatoon, Where do i go to confirm it wss donendWhere do i confirm my cancellstion, 28336206
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Pas d internet?Je n ai pas d internet depuis le 17 mai, pourquoi?
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Why was my referral bonus not applied?Hey guys, I received an email confirming it had been two months since I started using Fizz Internet…Answered ✓ Closed Sébastien R. #21796 1 view 5 comments 20 points Most recent by Whizz About my account
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where is the chat button??? I have looked everywhereI need help and it is impossible to find the chat button for helpAnswered ✓ Closed Jennifer A. #22660 2 views 10 comments 14 points Most recent by Alexandre P. 40143 About my account
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Why am I being charged 50,59$?There's a 50,59$ fee that's been charged on my credit card as well as the 40,24$ that I pay for my …
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Modem Return?Hi, Canada-Post confirmed that my modem has arrived at Fizz, but I received a warning from Fizz aft…
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Let’s gain some points together!If we like and reply to comments we get points right, so if someone replies to this comment and I h…Answered ✓ Closed Shawn D. #4295 1 view 1 comment 13 points Most recent by SorryNeverAgainFIZZ About my account -
There’s no save button to save changes made to my profile on my account what should I do?There’s no save button to save changes made to my profile on my account what should I do?Answered ✓ Closed Tzvi A. #22537 1 view 1 comment 11 points Most recent by SorryNeverAgainFIZZ About my account
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do i have to contact the CRTC concerning this issue or what?i dont understand why i bought a phone but it is locked with fizz. there is no way to call them or …Answered ✓ Closed James J. #22542 1 view 3 comments 10 points Most recent by Takion About my account
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Cannot access rollover data?I apparently have 988.64mb rollover that expires in 38 days. I had thought I'd already gone through…
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How do I know if my number succesfuly transferHow do I reactivate my account with the same phone number?Answered ✓ Closed Philippe V. 52399 11 views 6 comments 13 points Most recent by SorryNeverAgainFIZZ About my account
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SIM card delivery ?I have not received my SIM card it has been almost over 10 days. It is supposed to have express shi…Answered ✓ Closed Christopher H. #22468 11 views 2 comments 8 points Most recent by SorryNeverAgainFIZZ About my account
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My credit card was stolen, how can I let you know?My credit card has been stolen and then cancelled. It is time for my monthly payment but I have no…
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Change credit card for paymentI can’t add a credit card for future payments
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International calls to FranceHi, I remember there was a much better deals on international calls from Canada to France, somethi…
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Unable to change home internet plan?I am trying to change my home internet plan but every time it says “unable to make change until the…
