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About my account
Archives for November 2019
Discussion List
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Unfortunately, you'll have to wait after 01/12/2019 to make any change to your rewards?I reached Level 3 and unlocked a new upgrade slot. When trying to apply an upgrade to that slot (50… -
Account still frozen after updated payment has gone through?Account got frozen cause card got declined but even after switching and finishing the monthly payme… -
Voicemail upgrade pushed back?I've had the Free Voicemail upgrade on my account for several months. I applied it immediately but … -
paiement non reçuBonjour j’ai un paiement qui ont passé sur ma carte mais mon compte est bloqué pour non paiement ???Answered ✓ Closed YANICK G. #9837 41 views 5 comments 12 points Most recent by Whizz About my account
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Parler a quelqu'un par clavardageBonjour comment avoir la bulle pour clavardage?
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How can I stop fizz account?I'm gonna to leave Canada next month, I want to stop the mobile service in Fizz. But I cannot find …Answered ✓ Closed Lixin 1K views 5 comments 19 points Most recent by Jason B. 35371 About my account
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I am blocked out of my account, had to make a new account. Also being charged for multiple lines. WhI can't log into my account at all. I even reset my password and it still does not work. The only w…Answered ✓ Closed Gloria S. #14030 1 view 6 comments 23 points Most recent by Nini G. #13860 About my account
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Do add-ons/badges give rewards program points?Bought a 2GB add-on for my account 2 weeks ago. It bugged out and I never got the "Sundae"…
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When does the explorer badge get applied ?When a review the criteria for the explorer badge, it says you earn this when purchasing a travel a…Answered ✓ Closed Bruno M. #2164 1 view 5 comments 17 points Most recent by Nini G. #13860 About my account
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Gift data to mybfriend, the system to the data away from my account, but my friend did no receive itGift data to mybfriend, the system to the data away from my account, but my friend did no receive itAnswered ✓ Closed Allan L. #13983 1 view 4 comments 17 points Most recent by Ricky D. About my account
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Upgrade swap says I need to wait until yesterdayYou didn't read wrongly neither I wrote it lamely. I have one slot for upgrade occupied by a 250MB … -
My friend didn't receive my gift, but system already took my data awayMy friend didn't receive my gift, but system already took my data awayAnswered ✓ Closed jason C. 33536 32 views 5 comments 23 points Most recent by Fizzy About my account
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Check addon balanceIs there a way to check how many minutes I have left on my calls addon?Answered ✓ Closed CESAR C. #13899 382 views 3 comments 13 points Most recent by MichelP About my account
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not able to change planI was not able to change my plan on due date and when I tried to change on 1st day of billing cycle…Answered ✓ Closed Naresh D. 51 views 4 comments 13 points Most recent by Elizabeth B. #5037 About my account
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Why are my reward program points resetting to level 1, 25 points?They have reset at least twice in the last year. I haven't noticed a pattern as to when they reset.…Answered ✓ Closed Tarik C. #13880 1 view 16 comments 42 points Most recent by Abdenour T. About my account
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How to get the original price of the plan?How do I get the original price when I originally subscribed? I wanted to import my number from ano…
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Payment questionHey there, I had a credit card change done which prompt a warning informing me that I have till 10 …Answered ✓ Closed Abdallah-Nasser A. #13840 1 view 3 comments 18 points Most recent by Fling About my account
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Referral. ?Good day I was referred to fizz by ***** ****** who has an internet service with fizz. I accepted…Answered ✓ Closed Clyde P. #13773 173 views 5 comments 18 points Most recent by Fizzy About my account
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How can I activate two upgrades ?How can I activate two my upgrades? Currently I’m using one and the other are locked. What’s the so…
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SIM Delivery ?Does Fizz still deliver SIM Card(s) within the next hours ? If so, where can I find this option ? I…Answered ✓ Closed Julien E. #13737 32 views 7 comments 14 points Most recent by Gswim About my account
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What are the awards?What type of awards? Does anyone have one?Answered ✓ Closed William T. #1234 11 views 5 comments 16 points Most recent by mwong About my account -
How to add profile picture?How do I add a profile picture to my account (or choose from the available pictures)? Simple questi…Answered ✓ Closed Abdul R. #3217 21 views 7 comments 21 points Most recent by SittingRam About my account -
Can’t replace my credit card numberI can’t replace my credit card number. A message tell me i only can use visa or MasterCard card and…Answered ✓ Closed Emilie H. #13684 1 view 6 comments 25 points Most recent by Whizz About my account
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comment rajouter une 3e carte de crédit ?Jai mis deux carte de visa débit pour payer mon mois. Mon deuxième mois a été refuser , jai donc vo…
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credit cards max?Reached maximum credit cards allowed. Went to solution hub, to community hub, no chat bubble. My cc…
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Has anyone successfully applied discount upgrades to their mobile or internet plan?What does it look like on your bill (transaction history)? Under what heading is the discount l… -
How can I geta my Account number?Some body know How can I know my account number?
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Est-ce que je peux transférer des données à quelqu’un qui n’en a pas dans son forfait?Si quelqu’un a un compte avec appels et textos mais aucune données, est-ce que moi je peux lui tran…
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why form cannot find my fizz contact?Trying to add a contact to my profile. System cannot find the Fizz contact who actually invited me …Answered ✓ Closed Franck L. #13584 81 views 4 comments 20 points Most recent by Fizzy About my account
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When will my add on active?Hi, I just ordered an add on for the international call to the Netherlands. When will it be active?…
